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Eshvanth Singh G - PeerSpot reviewer
Practice Director at a tech services company with 201-500 employees
Real User
Possesses the ability to offer all the features or modules required for SMBs
Pros and Cons
  • "With the tool, there is no shutdown or breakdown time my company experiences."
  • "The tool's cost is an area of concern where improvements are required."

What is our primary use case?

My company's customers are from the retail domain, and they capture all their transactions using SAP Business One. My company deals with around four to five customers who are using SAP Business One on AWS.

What is most valuable?

The solution's most valuable features revolve around its small size and its ability to have all the features or modules required for SMBs. My company predominantly uses all of the features offered by the product.

What needs improvement?

The tool's cost is an area of concern where improvements are required. Though the tool's cost is reasonable, it could be made a bit cheaper so that more people can utilize its services, especially by SMEs, where the price of the tool may seem a bit high.

For how long have I used the solution?

I have been using SAP Business One on AWS for four years. My company has a partnership with SAP. Our company's customers use AWS.

What do I think about the scalability of the solution?

My company deals with retail and trading customers.

One of my company's customers has 50 users of the product, and the DB size is 300 GB.

How are customer service and support?

During the initial stages of using the product, my company had to open a few ports, which caused us to contact the tool's partner's help desk.

How was the initial setup?

As my company started to use SAP Business One on AWS, Amazon's partner helped us to configure a few things.

Whenever there is a need for installation, my company reaches out to AWS' partner, especially since our systems will be in HA mode. My company did not find any issues in the aforementioned area. Only when my company wants to upgrade or downgrade does it reach out to AWS' partner, which happens one or two times.

What's my experience with pricing, setup cost, and licensing?

The tool's cost is reasonable.

What other advice do I have?

Speaking about how SAP Business One on AWS has improved our company's efficiency of the business processes, I would say that the tool's main demand is for the infrastructure. With the tool, there is no shutdown or breakdown time my company experiences. The tool's advantage for our company revolves around the fact that whenever we want to increase the infrastructure, we can easily increase it so that the business doesn't stop. That aforementioned area can be regarded as a major advantage in AWS.

The tool's features that have the largest impact on business operations stem from the fact that it is used by sales personnel since it offers modules like sales, purchase, inventory, and finance, which are predominantly used. Service and fixed asset modules in SAP Business One are not used much, but the other modules are used extensively.

The cloud infrastructure of AWS has impacted the performance or reliability of SAP Business One since, in the past, my company used the tool's on-premises version, which we were unable to increase the demand of, including the time revolving around the financial year. The aforementioned area consists of details as to why my company moved the tool to AWS, where we got a lot of advantage as you can add more resources whenever required.

I rate the integration capabilities of the product an eight out of ten. My company did not face any challenges with the integration part of the product, especially since we had Qlik Sense for reporting, which is hosted in Qlik Cloud. My company also uses a lot of downstream applications. In general, my company didn't find much challenge with SAP Business One's integration process.

The one big challenge my company faced with the product occurred during the festival season in our country when we were specifically using the tool's on-premises version, and our systems got choked. When our company had a one-day or two-day sale, it was not booked in our system. With the use of AWS, all the transactions were captured properly. There were some difficulties since our company's systems were down during the two-day sale.

AWS' partner maintains the tool.

I recommend others who are planning to buy the solution choose the right partner before purchasing the tool. The product is stable, while the area of implementation is something that can be done properly by the right partner.

I can recommend the product to others who want to use it.

I rate the overall tool a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Project accountant at Montego Upstream Services Limited
Real User
Provides good customer management, customer invoicing, and reporting
Pros and Cons
  • "The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports."
  • "With SAP S/4HANA, you can design your release strategy and modify it to include as many people as possible, which is missing in SAP Business ByDesign."

What is our primary use case?

I'm a project accountant in my organization and use SAP Business ByDesign to prepare my project reports.

What is most valuable?

The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports. The solution makes reporting seamless by making capturing of cost easier alongside invoicing of project revenue. The solution provides good customer management and reporting.

What needs improvement?

The approval process for the solution could be improved. With SAP S/4HANA, you can design your release strategy and modify it to include as many people as possible, which is missing in SAP Business ByDesign. That could be an area of improvement.

For how long have I used the solution?

I have been using SAP Business ByDesign for seven months.

What do I think about the stability of the solution?

SAP Business ByDesign is a stable solution, and we hardly have any downtime.

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

You can always create more businesses under your organization. The solution is very easy to scale up when your operations are changing.

I rate the solution's scalability a nine out of ten.

Which solution did I use previously and why did I switch?

I have previously worked with SAP S/4HANA. SAP Business ByDesign has a more friendly user interface compared to SAP S/4HANA.

What other advice do I have?

SAP Business ByDesign has improved our financial operations by eliminating the need to maintain data from multiple sources. We now have just a single source of data. We have more data integrity because we can see an audit trail of how a document or information came to be on the system.

With the solution's real-time analytics capability, we can now see the affairs of our business in real-time. Earlier, we had to wait until the end of the month for different users in the finance department to come up with their reports before we could present a position to the management. With real-time analytics, we don't have to wait until the end of the month, and we can give the management a position on the affairs of the business at any given point in time, any time of the month.

I would recommend the solution to other users. With businesses changing daily, the solution's interface should be as user-friendly as possible. Ambiguous language or steps do not necessarily add value to the system.

Overall, I rate SAP Business ByDesign nine and a half out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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