The users connect to a central server and share the physical or visual server resources. They use the remote desktop environment for office documents, operations, and company-specific programs.
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The users connect to a central server and share the physical or visual server resources. They use the remote desktop environment for office documents, operations, and company-specific programs.
The solution works perfectly. The tool shares computer resources perfectly. It provides the necessary security options.
When we update the environment, we face problems sometimes, and the users cannot use the system.
I have been using the solution for about 10 years.
The tool is stable. Sometimes, the updates break the system.
The tool is very scalable. We can add and delete objects from the environment easily. We have approximately 500 users.
The setup is straightforward. It is easy to deploy. Microsoft provides the necessary documentation, including detailed steps to install and configure the servers. The deployment process can be improved. It can be made more easier.
The tool must be cheaper. It should provide an option to pay the license fee once in a year or once in two years.
We don't use any support because we can easily find online documents to solve our issues. I recommend that everybody use the product. If any company wants to share one computer’s resources with many users, they can choose Microsoft Remote Desktop Services. Overall, I rate the product an eight out of ten.
We have a lot of Microsoft services configured for different applications. We use the solution to access them.
Since the tool has a graphical user interface, it's easier for us to access the server. It's easier to connect to someone and explain it to them. It is easy to share and explain the features of the solution.
We face frequent disconnections.
I have been using the solution for the past 4 years.
The product is stable enough. I rate the stability an 8 out of 10.
We are quite a large organization with 14,000 employees. Almost everyone uses the product on a daily basis.
The support team takes a long time to get back to us. The team takes almost 2 days to respond to us. The wait time is longer than that of Azure and AWS’s support teams.
The tool is the only way for us to connect to the servers. I will recommend the tool to others. If an organization has a Microsoft ecosystem, Microsoft Remote Desktop Services is the only out-of-the-box solution available. Installing anything else would be a hassle. Overall, I rate the solution an 8 out of 10.