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Owner at a performing arts with 11-50 employees
Real User
Top 20
Adds a layer of safety, especially for laptops operating in various environments
Pros and Cons
  • "I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments."
  • "The tool behaves differently when I ported to Windows 11."

What is our primary use case?

I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.

What needs improvement?

The tool behaves differently when I ported to Windows 11. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

I rate the solution's stability a ten out of ten. 

What do I think about the scalability of the solution?

I am the only user of the product. 

How are customer service and support?

The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough documentation to resolve my queries. 

Which solution did I use previously and why did I switch?

I have installed Norton 360 along with HP Wolf Security. Norton offers a variety of features, and in addition to Norton 360, I also use Norton Utilities. Norton Utilities becomes a valuable tool for routine tasks such as checking for outdated applications. Having used Norton for approximately ten years, I've configured the security settings to align with my preferences, balancing effectiveness and non-intrusiveness.

How was the initial setup?

The tool's deployment is easy. HP Wolf Security's deployment was a swift process since it was initially compatible with Windows 10, the operating system on both machines. However, when I transitioned to Windows 11, I encountered minor issues that prompted me to delve deeper into Wolf Security to fine-tune security settings according to my preferences. While I mostly used default settings, there was an initial adjustment where I disabled the AI function related to malware.

Currently, the system is running smoothly with no reported issues. 

Adjusting some settings raised concerns about compatibility between HP Wolf Security and Norton 360. Specifically, aspects of HP Wolf Security, such as the virtual machine component, intrigued me, but I hesitated due to potential conflicts. During my investigation, Windows 11 raised a flag, questioning the system's security settings with Norton 360 and HP Wolf Security. However, it seems that they coexist well without causing issues.

What's my experience with pricing, setup cost, and licensing?

The product came as a bundle with the machine. 

What other advice do I have?

The threat containment feature initially posed challenges with several false positives when I implemented it a few years ago. These false positives were more troublesome than beneficial, leading me to disable the AI functionality associated with it. However, the tool has improved since then, as I haven't encountered these issues on newer machines. I rate it a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Retired at a government with 51-200 employees
Real User
Top 5
An easy-to-use solution for security but needs notification updates

What is our primary use case?

The solution came with the computer. HP Wolf Security is as good as Norton 360.

What is most valuable?

The solution is easy to use. It doesn't bug anyone.

What needs improvement?

The solution would provide some notification updates.

For how long have I used the solution?

I have been using HP Wolf Security for two weeks.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

How are customer service and support?

I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a diagnostic. It is challenging since people won't talk to you in support centers.

Which solution did I use previously and why did I switch?

I have used Norton 360 and McAfee.

How was the initial setup?

The initial setup is very easy. It was already there on the system. It runs automatically periodically. You can click on it and do it manually. It checks for viruses and tells you to update apps, programs, or drivers.

What's my experience with pricing, setup cost, and licensing?

The product comes with a three-year license.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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