Share your experience using IBM SmartCloud Analytics

This solution is used more for the analytics available on the platform.

The main use was for a COVID-19 White House initiative that was handled by the Vice President, Michael Pence.

It has been the platform for end to end data processing, manipulations, and reporting, greatly improved org's data reporting effort.

The solution offers very good end-to-end capabilities. 

It works very seamlessly. Behind the scenes, the workflow is pretty decent.

The stability is good.

The product can scale.

Technical support is very good.

The workflow could be improved. Although it works rather seamlessly, the workflow too complicated sometimes. Maybe they can reduce the complexity of the workflow. It could be more modularized in the future.

The performance of the engine could be better.

I've been using the solution for three years or so.

The solution is pretty stable. There are no bugs or glitches. However, the performance could be a bit better.

The solution can scale well. If a company needs to expand, it can do so pretty easily.

The solution has pretty good technical support. They are helpful and responsive and we have been satisfied with their services so far.

Positive

As implementors, we can deploy the solution for our clients. We don't need the assistance of consultants.

We're implementors.

There are still place the solution can have room to improve, we've been mostly quite happy with it. I would rate the product at a nine out of ten.

I'd advise a company considering the solution gets a technical consultant for the platform. They also have sales training on their website. The modules range from simple to complex. You can do some pretty good self-training with your team if you need to.  

I use it for developing scripts - UI scripts and API tests. 

We use it for both API testing and UI testing. It's been okay. Apica claims to have expertise similar to LoadRunner, and we were interested in trying it. 

Overall, it's functional, and we get good support from the Apica team since it's a newer product. 

I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps.

Moreover, it is easy to set up and configure tests in Apica.  I really like how it presents the results in a sheet format. That's very helpful.

It's not very user-friendly.

There are more areas of improvement as well. We could use more detailed information in the request and response sections. 

Also, with correlation, there are times we can't correlate values in the header, and that would be a helpful improvement.

I have been using it for more than one and a half year. 

It doesn't crash. So, for me, the stability is good. 

Scalability is not bad. We have more than 20 end users using it in my company. 

I would rate the scalability an eight out of ten. 

The customer service and support are really helpful. 

Positive

I used LoadRunner and JMeter. 

The initial setup is easy. 

It is not a famous product, and it still needs to be worked on. JMeter is the best tool in this space. Like for API testing. 

Overall, I would rate Apica a seven out of ten.