Share your experience using LinkSprinter

The easiest route - we'll conduct a 15 minute phone interview and write up the review for you.

Use our online form to submit your review. It's quick and you can post anonymously.

Your review helps others learn about this solution
The PeerSpot community is built upon trust and sharing with peers.
It's good for your career
In today's digital world, your review shows you have valuable expertise.
You can influence the market
Vendors read their reviews and make improvements based on your feedback.
Examples of the 84,000+ reviews on PeerSpot:

Business Development Manager at a tech services company with 501-1,000 employees
Reseller
Top 5Leaderboard
The most stable tool for frontline support
Pros and Cons
  • "The solution provides switch port and VLAN information."
  • "The solution should improve cable testing."

What is our primary use case?

LinkSprinter is a very good tool for frontline support, like a help desk, and for people who test connectivity.

How has it helped my organization?

It is a quick and easy tool; we do not need any experience to use it.

What is most valuable?

The solution provides switch port and VLAN information. It's a very easy product to use straight out of the box.

What needs improvement?

The solution should improve cable testing.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

It is one of the most stable products I've ever used.

What do I think about the scalability of the solution?

Most of the help desk employees use the solution. In my organization, six people use the solution. About 280 contractors and customers also use the solution. The product is not scalable.

Which solution did I use previously and why did I switch?

Previously, I used Net Tool. I found it a little bit slower to use. We also need a little bit more experience to use it. However, it had better reporting.

How was the initial setup?

The initial setup is easy. I made a QR code for my staff and clients to scan and use the tester.

What about the implementation team?

The solution does not require maintenance.

What's my experience with pricing, setup cost, and licensing?

The product is a little bit overpriced. It probably needs to be 10 to 20 percent cheaper.

What other advice do I have?

The solution is cloud-based. I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
JamesStout - PeerSpot reviewer
IT Director at JVS Consulting
Real User
Top 5Leaderboard
A small, convenient tool that is very stable, but needs to have a longer battery life
Pros and Cons
  • "The tool fits in your pocket, so it's easy to carry and you don't have to have a big bag of tools."
  • "They could make it easier to set up originally, because the initial setup can be quite hit and miss."

What is our primary use case?

I use the tool to find the nearest switch, to check whether it's the right speed or duplex, and to connect to the network. I also use it to validate whether or not there's POE on a particular cable, and to run some cable tests. You can do it all from your mobile phone.

What is most valuable?

The tool fits in your pocket, so it's easy to carry and you don't have to have a big bag of tools. It's convenient. If you're going out to do a small job, you can just use the LinkSprinter

What needs improvement?

They could make it easier to set up originally, because the initial setup can be quite hit and miss. It is also quite battery intensive, so it might last a bit longer if it had a lithium battery. You're always having to replace the batteries, so it would be good if it could be USB-charged or something like that. 

For how long have I used the solution?

I have been using this product for probably about six years. 

What do I think about the stability of the solution?

The stability is very good. It's easy to use, so you don't have to be a specialist networker to use it. I would give it a five out of five for stability. 

What do I think about the scalability of the solution?

It's just a single device that connects to your phone, so if you bought a load of them you could give your whole workforce a pocket tester, and then collect the data from them centrally.

How was the initial setup?

You download an app on your mobile phone and then pair it with the device. Then, you can look at the results on the Link-Live cloud. 

What's my experience with pricing, setup cost, and licensing?

You pay for the device, but you don't have to pay for the app. 

What other advice do I have?

I would rate this solution as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.