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Examples of the 83,000+ reviews on PeerSpot:

Gonçalo Teixeira - PeerSpot reviewer
Business Development and Product Owner at wrightia
Real User
Top 10
A collaborative tool that helps to manage daily activities
Pros and Cons
  • "Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated."
  • "We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule meetings directly within Slack without additional integrations. It needs to have calendar and CRM integrations as well."

What is our primary use case?

We use the tool for project collaboration within our team. It helps us manage our daily activities. We've also integrated Slack with other tools to schedule our meetings. I'm unsure if we're currently using a professional or standard license, as there may be some limitations. Overall, we're utilizing it mainly for collaboration purposes.

What is most valuable?

Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated. 

It's very easy to share files in Slack. We need to drag and drop or upload them. The tool's mobile application experience is user-friendly. 

What needs improvement?

We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule meetings directly within Slack without additional integrations. It needs to have calendar and CRM integrations as well. 

One of the things that could be improved is when you are writing; if you press enter, it automatically sends the message. Sometimes, that happens when you want to add a paragraph inside the Slack tool. You can use the Macintosh command function to move to another part.

Sometimes, it's not easy to delete messages. I'm unsure if you have a specific timeframe to delete.

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

The tool is quite stable, but it has bugs and glitches. 

What do I think about the scalability of the solution?

The tool is scalable. It has been constantly improving. My company has a total of 75 users. However, only 43-44 users use it daily. We have an engineer and a manager to maintain it. 

How are customer service and support?

I haven't contacted technical support yet. 

How was the initial setup?

The tool's deployment is easy.

What's my experience with pricing, setup cost, and licensing?

The tool's pricing could be cheaper. 

What other advice do I have?

The search functionality in Slack is currently limited for me due to my Slack license. I have a history limitation where only one month of history is available. Once the deadline passes, everything is deleted, so I cannot access older or former messages. I rate the overall product a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SHUBHAM BHINGARDE - PeerSpot reviewer
Project Engineer at CDAC
Real User
Top 5Leaderboard
Enables communication with the developer community and has a very good portal
Pros and Cons
  • "The portal is at its best version now."
  • "Sometimes, the servers are not available."

What is our primary use case?

I use the solution to communicate with the developer community. If I have any issues, I reach out to them for troubleshooting. I also use the product to know about upcoming tool upgrades. We use the solution as a community to reach out.

How has it helped my organization?

We use Dependency Track. I had multiple issues during the configuration. I contact the tool developer using Slack to identify the issue. The developer provided me with a resolution, and the issue was resolved.

What is most valuable?

Sometimes, someone has already faced issues similar to what we are facing. Instead of asking the question again, we can search the question and look for the remediation that is already mentioned. The portal is at its best version now. There shouldn't be any changes. The solution provides two-factor authentication. The integrations are good.

What needs improvement?

Sometimes, the servers are not available. It is rare, but it happens.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We have 20 users in our organization. Only some people in the organization do R&D work.

What other advice do I have?

Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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