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Ron South - PeerSpot reviewer
Manager, Unified Communications at University of Tennessee Health Science Center
Real User
Top 10
It revolutionizes business Wi-Fi by automatically detecting configuration issues difficult to see for even the most skilled Wi-Fi pro
Pros and Cons
  • "We reviewed the maps as a team and determined if any changes needed to be made or if we could just replace APs as they are. We got into this by upgrading our access points to Meraki, and we wanted to make sure that we weren't leaving trouble behind us as we were doing it."
  • "We were actually able to recover some access points in some areas that were over saturated. So I I can leave at least two areas where we probably had twice as many access points as we needed to. So we actually redesigned it and pulled some of those access points where I don't know that there was any proper planning done when they were initially deployed. It was before my time, but it just seemed way over saturated, and they were all beaten on each other. So Site wasn't helping. It was probably hurting, and we saved equipment that we could then deploy somewhere else. This can be improved."

What is our primary use case?

Our primary use case is to determine the correct AP placements and to verify that we have adequate coverage in our areas.

What is most valuable?

We reviewed the maps as a team and determined if any changes needed to be made or if we could just replace APs as they are. We got into this by upgrading our access points to Meraki, and we wanted to make sure that we weren't leaving trouble behind us as we were doing it.

What needs improvement?

We were able to recover some access points in some areas that were over-saturated. There were at least two areas where we had twice as many access points as we needed. We redesigned it and pulled some of those access points where there wasn't any proper planning done when they were initially deployed. It was before my time, but it just seemed over-saturated. Site wasn't helping. It was probably hurting, and we saved equipment that we could then deploy somewhere else.

This can be improved. 

For how long have I used the solution?

I have been Ekahau Site Survey for five months. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable. 

How are customer service and support?

They are proactive. 

How was the initial setup?

The initial setup is straightforward. There was a try-before-you-buy offer through ECL. We got to try it for thirty days and realized we loved it and then officially acquired it. 

What's my experience with pricing, setup cost, and licensing?

We pay a licensing fee. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Managing Director at a comms service provider with 11-50 employees
Real User
Top 20
Helps to easily detect and resolve issues like security threats, bandwidth usage concerns, and performance bottlenecks
Pros and Cons
  • "The standout feature of Cisco Network Assurance Engine is its ability to proactively detect and prevent network issues before they occur."
  • "To enhance Cisco Network Assurance Engine, simplifying its interface and making it more user-friendly would be beneficial."

What is our primary use case?

I use Cisco Network Assurance Engine to ensure the security, compliance, and smooth operation of my network infrastructure. With this tool, I can easily detect and resolve issues like security threats, bandwidth usage concerns, and performance bottlenecks across my hundreds of PCs and other ICT equipment. It gives me insights into network behavior, helps me enforce policies, and enables proactive monitoring.

What is most valuable?

The standout feature of Cisco Network Assurance Engine is its ability to proactively detect and prevent network issues before they occur. It goes beyond basic network management by providing deep insights and analytics.

What needs improvement?

To enhance Cisco Network Assurance Engine, simplifying its interface and making it more user-friendly would be beneficial. This would enable a wider range of users, including those with basic technical knowledge, to effectively manage their network infrastructure. 

For how long have I used the solution?

Our clients have been working with Cisco Network Assurance Engine for almost four years.

What do I think about the stability of the solution?

Cisco Network Assurance Engine has been stable with no breakdowns or issues over the past few years.

How are customer service and support?

I have contacted Cisco's technical support team before, and they have been helpful with no issues. Their response time is good, and I would rate them around an eight out of ten for their support.

How would you rate customer service and support?

Positive

How was the initial setup?

Installing Cisco Network Assurance Engine might be straightforward for experienced ICT people, but ensuring user-friendliness would make it more accessible for a wider range of users.

What's my experience with pricing, setup cost, and licensing?

The product is on the expensive side.

What other advice do I have?

The predictive analysis feature of Cisco Network Assurance Engine provides valuable insights into network usage and performance. 

Overall, I would rate Cisco Network Assurance Engine as a seven out of ten. It is a great product, but not the best on the market.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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