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Mohamed Eldawody Elsayed - PeerSpot reviewer
Data Center Engineer at a tech services company with 10,001+ employees
Real User
Top 5
A tool with an easy initial setup phase that ensures its users benefit in the form of a return on investment
Pros and Cons
  • "The solution's technical support was great...The initial setup of HPE OneView was easy."
  • "The speed and performance of the solution are areas where the product lacks and needs improvement."

What is our primary use case?

I use HPE OneView HPE OneView to manage Synergy Switches in my company.

How has it helped my organization?

With HPE OneView, you can monitor a number of servers multiple times to see if they are stable.

What is most valuable?

The most valuable feature of the solution is the visibility it provides when one adds any other servers externally to it.

What needs improvement?

The speed and performance of the solution are areas where the product lacks and needs improvement.

For how long have I used the solution?

I have been using HPE OneView for three or four months. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

How are customer service and support?

The solution's technical support was great.

How was the initial setup?

The initial setup of HPE OneView was easy.

The solution is deployed on an on-premises model.

What was our ROI?

I have seen a return on investment from the use of the solution in my company.

What's my experience with pricing, setup cost, and licensing?

I feel the product's price falls a bit on the higher side.

What other advice do I have?

I recommend the solution to those planning to use it, especially those managing over twenty servers.

I rate the overall product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Engineering manager at BGH Tech Partner
Real User
Very user friendly, but needs more documentation to help understand how to use the product
Pros and Cons
  • "We have found that Zabbix is more easy to use than other applications."
  • "There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."

What is our primary use case?

We delivered a project for telemetry but not just for IT. We are running a project monitoring different parameters for radio communication sites, so we collect information about alarms and analog values, not specifically IT projects. We need an application that  collects SNMP traps and show on the screen and take an historical report or graph. We contract with Zabbix for companies that have Zabbix for telemetry. We have integrated the system to our communications systems. This system is used in mission critical applications for radio communications, police, firemen's, health, etcetera.

How has it helped my organization?

It gave us one powerful tool to develop monitoring systems tailored to customer needs and maintenance staff.

What is most valuable?

We have found that Zabbix is more easy to use than other applications.

What needs improvement?

There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc. We would like to see some applications or plugins as bricks that we can use to construct applications to use with Zabbix. For example, we are starting using Zabbix with Grafana for presentations and apparently they match very easily but you need to put in a lot of work to get the final results. If you have some applications that you can add one to one, you can construct the project more quickly.

For how long have I used the solution?

One year and a half

What do I think about the stability of the solution?

It is good after you tune each module application and sensor data collection.

What do I think about the scalability of the solution?

Great for our applications. We use with Graffana GUI application that supports gauges, bars, time-related graphs, and maps.

How are customer service and support?

The support is good. When we have something difficult to implement, we explain what the problems are and we get an answer quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Many of our clients have an IT department and most of them work with WhatsUp Gold but some of them are starting to use Zabbix and when we started this project for telemetry it was not specifically for IT. We found many examples using Zabbix. Apparently, Zabbix is more user-friendly for non-IT people.

What about the implementation team?

Both the vendor and the in-house team worked on the implementation. We bought it through a vendor and he trained our in-house engineers. Then we developed the system, supported by the vendor who also provided us with most of the sensors and data collection devices.

The local vendor's expertise and presence are the most valuable advantages we had. They were quick to answer any problem. I would rate them a nine out of ten.

What was our ROI?

The tart costs are very low, but you must consider the costs of having trained and enthusiastic people to develop and tune any application and the time to invest. This also has a positive side: you can win experience to solve new challenges instead of buying standard solutions focused on one market.

What's my experience with pricing, setup cost, and licensing?

I would rate Zabbix at eight on a scale of ten.

Which other solutions did I evaluate?

We have some clients that have WhatsUp Gold but a few say they are oriented specifically for IT data centers, but that's not the orientation of our project. Some clients ask for WhatsUp Gold but most of the applications are not near to our needs. Some people are using Zabbix and recommend Zabbix. 

What other advice do I have?

If you have IT monitoring needs, ask your IT System expert and probably he/she will opt for Whats Up Gold, but if you need Monitoring Services besides IT and many assorted technologies, you can look at Zabbix 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.