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Business solution Manager at NFPC
Real User
Top 5Leaderboard
A scalable solution that enables users to track their assets and provides good technical support
Pros and Cons
  • "The product enables us to track our assets."
  • "The product must improve the approval process of asset transfer and disposal."

What is our primary use case?

We use the solution to control our assets.

What is most valuable?

The product enables us to track our assets. We have access to the master data.

What needs improvement?

The product must improve the approval process of asset transfer and disposal.

For how long have I used the solution?

I have been using the solution for more than ten years.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten. There is room for improvement.

What do I think about the scalability of the solution?

The tool is very scalable. We have around 20 users in our organization.

How are customer service and support?

The support is very good.

How was the initial setup?

The setup is straightforward. It is a cloud solution.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. We’re fine with the cost of the product.

What other advice do I have?

I recommend the product to others. Overall, I rate the solution a nine and a half out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Waqar Shah - PeerSpot reviewer
Manager at a manufacturing company with 501-1,000 employees
Real User
Complete ERP Solution

What is our primary use case?

Customer use the solution for complete CRM.

What is most valuable?

The solution's maintenance and customer relationship management are best. CRM  is integrated with Outlook. You can click the record directly in the system and update the client simultaneously. It's also very user-friendly.

What needs improvement?


For how long have I used the solution?

IFS is a Tier 1 ERP,  We are using IFS Cloud Platform as a partner for one and a half years. We are using release 22R2 of the solution.

What do I think about the stability of the solution?

The tool is stable if it's appropriately implemented as a standard solution and according to the client's needs.

I rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is highly scalable.

Many small businesses are using this solution.

I rate the solution's scalability a ten out of ten.

How are customer service and support?

Technical support is better

How would you rate customer service and support?

Neutral

How was the initial setup?


What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

The solution's deployment is dependent on the regions. In some regions, companies prefer a cloud environment, but in heavy industry and factories where the manufacturing of products is done, they deploy it on-premises.

For the customer, the tool is very scalable and easy to use.


Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer:
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