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Examples of the 83,000+ reviews on PeerSpot:

Zülfikar Erdem - PeerSpot reviewer
IT Support Specialist at Wagner Kablo A.S.
Real User
Top 10
Easy-to-install platform with valuable collaboration features
Pros and Cons
  • "The technical support services are good."
  • "The platform could be more user-friendly."

What is our primary use case?

We use the platform to facilitate email traffic, file transfer, security services, and rule policies.

What is most valuable?

Microsoft Exchange is a user-friendly product with efficient features for mail services and DNS registration.

What needs improvement?

The platform could be more user-friendly.

For how long have I used the solution?

We have been using Microsoft Exchange for three years.

What do I think about the stability of the solution?

The service is stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

We have 132 Microsoft Exchange users in our organization. It has a good scalability.

How are customer service and support?

The technical support services are good. The team answers the tickets immediately.

How was the initial setup?

The product is easy to install and deploy. The development steps included creating DNS records, followed by synchronizing with the Active Directory and facilitating user logins.

What about the implementation team?

We implemented the platform with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

Microsoft Exchange is an inexpensive application.

What other advice do I have?

The product, Microsoft Exchange, has significantly impacted our team's collaboration by utilizing hybrid directory functionality. We can integrate it with Teams, Calendar, and SharePoint providing simultaneous access for the users. It has effective calendar functionality improving scheduling efficiency. It offers various security-level templates, allowing administrators to tailor security policies based on specific organizational needs.

It is a stable service. It has a knowledgeable technical support team as well. I rate it a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Pranay Bokade - PeerSpot reviewer
Presales-Bid Specialist at Mastek Ltd
Vendor
Top 10
Easy real-time collaboration, document storage, and form development
Pros and Cons
  • "Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner."
  • "If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."

What is our primary use case?

The solution is primarily used for:

1. Collaboration. As a presales person, on a daily basis, I have to work with my team collaboratively on multiple documents at the same time, and this tool allows me to execute the activities effectively in real time 

2. Documents Storage and Management

3. Form development to gather regular feedback and information from customers and internal employees 

4. Calendar, spreadsheets, Drive, Meet, and Gmail. These all features help me to do effectively communication and execution of collaborative tasks across the team in real time.

How has it helped my organization?

The solution has improved our organization via:

1. Real-time collaboration for document development. It is saving our team ideal time and increasing the efficiency of collaborative working. 

2. Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

3. Confidently uploading of data in storage for easy access and cross-regional and cross-departmental access.

What is most valuable?

The most valuable aspects of the solution include real-time collaboration. Features like shared documents over the cloud allow access to the team and can be accessed across the globe. The collaboration capabilities allow for the real-time execution of document drafting in parallel with the other team members, which reduces the overall duration of the completion of the activity. Reviewing docs gets easier thanks to real-time access. It also boosts productivity and the confidence of the team members as there is no way you can lose your document.

What needs improvement?

The solution could improve in a variety of ways, including:

1. If you don't have internet access then only you can access the end-to-end functionalities of the tool otherwise only limited functionalities are accessible. 

2. If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited. 

3. You can experience challenges while Integrating it with some existing business tools. 

4. Some of the features are not that effective to use as compared to the other products in the market. Google should come up with regular updates and enhanced features and functionalities.

For how long have I used the solution?

I've used the solution for three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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