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Founder, Director at perfTech Solutions Pvt Ltd
Real User
Top 5Leaderboard
Is easy to implement, maintain, and scale, and does not need a separate DMC proxy
Pros and Cons
  • "You don't have to have a separate DMC proxy because DataPower Gateway is an appliance and will take care of a lot of security features. These include data validations, encryption, as well as XML or any type of scripting or security threats that are present."
  • "The user interface or the application development perspective and customization of the tool could be a little better."

What is our primary use case?

We have a global banking customer who uses IBM DataPower Gateway to expose their APIs for customer use.

What is most valuable?

You don't have to have a separate DMC proxy because DataPower Gateway is an appliance and will take care of a lot of security features. These include data validations, encryption, as well as XML or any type of scripting or security threats that are present.

From a security point of view, being an appliance in the DMC zone, IBM DataPower Gateway will take care of the entire security angle for the infrastructure.

What needs improvement?

The user interface or the application development perspective and customization of the tool could be a little better.

For how long have I used the solution?

I've been using this product for more than five years now.

What do I think about the stability of the solution?

It is stable, and the performance is good as well.

What do I think about the scalability of the solution?

It is easy to scale as the product itself has the capability to install it as a cluster. So it can be scaled vertically or horizontally.

We have a team of about 10 developers and 10 to 15 enterprise customers globally.

How are customer service and support?

For this particular product, the technical support is good.

I would give them an eight out of ten because there are some stability issues related to new features that have been added. They could have tested them and released them later rather than releasing them right now.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is pretty straightforward because it's an appliance, so you don't have much complexity from an installation and configuration perspective. I would give the setup process a five out of five.

What about the implementation team?

We implemented it in-house. It hardly takes any time; perhaps a day or two.

The only maintenance you need to be worried about is upgrading the patches, and you need to make sure that you apply those on time. We have two people who are responsible for the maintenance and administration.

What's my experience with pricing, setup cost, and licensing?

This product is a bit expensive as IBM products are costly assets. However, for enterprise customers it is a worthwhile investment.

The licensing cost is based on the PVU and will depend upon the number of CPUs used for the virtual appliances.

If you are buying the license based on the PVUs, then you won't have any additional costs because all of the features will be available. However, if you are not going with the product with the PVU and you're going with certain features, then you will need to add those features, specifically security features, and pay for them. That is, there are certain features that are on a pay-per-feature basis if you are not going with a PVU license.

I would give pricing a rating of three out of five.

What other advice do I have?

If you are an enterprise customer, I would definitely advise that it is better to go for IBM DataPower. You won't need to have a proxy or any other security measures required in the DMC, and it is easy to implement and easy to maintain and scale.

Overall, I would rate IBM DataPower Gateway at ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Systems Consultant at Saudi Telecom Company
Consultant
Top 20
High availability and scalability and easy to integrate
Pros and Cons
  • "It is very easy to set up and configure, even for users with no prior experience."
  • "One area that could be improved is the integration with Postgres and SQL databases. Currently, IBM DataPower Gateway only integrates with Oracle databases."

What is our primary use case?

IBM DataPower Gateway helps us integrate our backend services with our application and software, as well as other authentication areas.

For example, we use it to integrate our backend services with our CRM system. This allows us to have a single view of our customers and their interactions with our company.

What is most valuable?

The most valuable feature for us is the ability to integrate with a wide range of different systems and services. This makes it easy for us to connect our different systems and applications together and to get the data we need in one place.

What needs improvement?

One area that could be improved is the integration with Postgres and SQL databases. Currently, IBM DataPower Gateway only integrates with Oracle databases.

So it doesn't integrate with Postgres.

For how long have I used the solution?

I have been using this solution for six years. 

What do I think about the scalability of the solution?

There are around seven end users using this solution in our company. I would say the scalability is very high. We have over two million users and are able to handle a large volume of traffic without any problems.

How are customer service and support?

If we face any issue, we raise a ticket with IBM support.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate my experience with the initial setup of IBM DataPower Gateway as a ten out of ten, where one is difficult and ten is easy. 

It is very easy to set up and configure, even for users with no prior experience.

What about the implementation team?

We use DevOps tools for deployment, so it doesn't take much time.

What's my experience with pricing, setup cost, and licensing?

I would say the pricing is normal. It is not the cheapest, but it is not the most expensive either.

What other advice do I have?

I would recommend using IBM DataPower Gateway because it is easy to use, highly secure, and highly capable.

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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