What is our primary use case?
We use Oracle HCM Cloud for human capital management. I also use Oracle eBusiness Suite. That's mainly for handling alerts.
Basically, it is a hiring resource system for my company. As an HCM Cloud software engineer, I help our hiring source department manage and understand the system.
We understand the technicalities through documentation, and then we guide the hiring source department on how the system works and the different modules available. There's a talent management module, for instance.
We guide them because we, as software engineers, have a better understanding of the technical aspects compared to someone who just uses it for hiring purposes.
How has it helped my organization?
The system integrates very well with other Oracle systems. HCM Cloud actually fulfills most of the requirements our organization demands from this tool.
HCM Cloud meets most of the requirements our organization has for the system.
What is most valuable?
The most important function is definitely managing the employee and employer staff system. This module allows the company to see information about its own employees. It's crucial for our organization, along with talent management.
Our organization conducts equipment drives every three months, so talent management is also quite important for us.
HCM Analytics has the potential to be a very valuable module. Because Oracle HCM Cloud offers prebuilt KPIs in HCM Analytics.
What needs improvement?
The GUI interface should be more user-friendly. Because, when I first started working on these modules, I was guided step-by-step by my senior colleagues.
But for someone new to the system, there should be a better, more user-interactive interface that makes it easier for users to understand.
When I first saw it, it felt like a human-understandable version of Linux, because a simple Linux system is not user-friendly for most people. While programmers may understand it, the GUI interfaces on current Linux systems are still not user-friendly enough. That's the point.
When I first saw these modules, I had that initial impression. But, as I started working with them, things started to make sense. So, it was just an initial response, and with time, it was fine.
My suggestion is that the user interface needs to be more user-friendly, especially for new users.
For how long have I used the solution?
My organization has been using it for about six or seven years. Personally, I've been using it for around eight months.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten because there are some glitches. But most of the time those glitches are due to human error.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. In my department only, there are around 30 end users.
How are customer service and support?
I haven't personally contacted Oracle support, but my senior colleagues have worked with them and had a good experience with the Oracle support team.
What about the implementation team?
It was already deployed in my organization when I first joined my company. The modules were already selected and the processes were integrated within the system.
What other advice do I have?
When I came into the organization and was introduced to HCM Cloud, they showed me how it works. I didn't read the documentation in-depth because my colleagues were using specific procedures, so they just guided me through the system.
However, if the organization starts using a completely new module in the same cloud, I would definitely read the documentation and follow the learning path provided by Oracle.
Additionally, the company still uses HCM EBS (e-Business Suite), which is the HRMS system. While HCM Cloud seems better in my assessment.
Based on my experience, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.