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System Director at a government with 501-1,000 employees
Real User
Leaderboard
Integrate with different systems and quite easy to set up, especially for a lot of applications
Pros and Cons
  • "It's agent-based. It's convenient to deploy and integrate."
  • "In future releases, I would like to see maybe more capabilities with some more modern authentication."

What is our primary use case?

I use it for authentication and authorization.

How has it helped my organization?

SiteMinder simplified user access for our organization.

It's agent-based. It's convenient to deploy and integrate.

From the developer's point of view, it offers quite an easy-to-use interface.

What is most valuable?

I like being able to integrate with different systems and it is agent-based. 

Inside the same web server, it automatically has the framework to do the authentication and authorization. So it's quite easy to set up, especially for a lot of applications.

What needs improvement?

It doesn't have a feature for... or maybe it has, but for modern authentication, like OAuth or OIDC. We haven't utilized that portion; we haven't really looked at it because our priority is LDAP integration.

Modern authentication, like SAML-based or OAuth. But in our case with SiteMinder, we haven't utilized that portion of the feature.

In future releases, I would like to see maybe some more modern authentication, OAuth, OIDC, some of these plus identity mapping… It probably already has some of this, but we would want to ask for more identity mapping. 

Also, development of support and compatibility to configure these, like with container-based deployments like Docker.

For how long have I used the solution?

It's already existing in my environment. We've been using it for quite some years.

So, I have been using it for at least 20 years. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. 

What other advice do I have?

Overall, I would rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Tareq Elqadah - PeerSpot reviewer
Regional Sales Manager at Cyber Knight Technologies FZ LLC
Real User
Top 5Leaderboard
A scalable solution that can be used for hardware-based authentication
Pros and Cons
  • "The most valuable feature of Entrust GetAccess is its performance."
  • "Entrust GetAccess is a very expensive solution, and its pricing could be improved."

What is our primary use case?

Entrust GetAccess is used for hardware-based authentication, mainly for users.

What is most valuable?

The most valuable feature of Entrust GetAccess is its performance.

What needs improvement?

Entrust GetAccess is a very expensive solution, and its pricing could be improved.

For how long have I used the solution?

I have been using Entrust GetAccess for two years.

What do I think about the stability of the solution?

Entrust GetAccess is a stable solution.

I rate Entrust GetAccess an eight out of ten for stability.

What do I think about the scalability of the solution?

Entrust GetAccess is a scalable solution. Four customers are using Entrust GetAccess.

I rate Entrust GetAccess a nine out of ten for scalability.

How are customer service and support?

The solution's technical support is good and knowledgeable.

How was the initial setup?

The solution’s initial setup is complex.

What about the implementation team?

The solution's deployment takes two to four months sometimes.

What's my experience with pricing, setup cost, and licensing?

We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive.

What other advice do I have?

I would recommend Entrust GetAccess to other users. The customer or anybody who wants to use the solution must spend a lot of time verifying the requirements.

Overall, I rate Entrust GetAccess ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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