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Examples of the 84,000+ reviews on PeerSpot:

Human Resources at a university with 201-500 employees
Real User
Top 20
Useful for everyday HR functions but needs improvement in intuitiveness
Pros and Cons
  • "I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI."
  • "The product is not intuitive, and finding the right candidate can be arduous."

What is our primary use case?

We use the product in our everyday HR functions. I use it to verify salaries or employment dates, examine transactions submitted by my team, check recruitment postings, and ensure the implementation of performance reviews.

What is most valuable?

I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI. 

What needs improvement?

The product is not intuitive, and finding the right candidate can be arduous. 

For how long have I used the solution?

I have been using the product for four and a half years. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate PeopleSoft's scalability a seven out of ten. My institution has several thousand users here. I don't have the exact number of those with the same access as me, but in our unit alone, there are probably around 20 people connected to HR with similar access. University-wide, though, we're looking at several thousand users utilizing the software.

How are customer service and support?

We have our technical team to resolve the issues. 

Which solution did I use previously and why did I switch?

The major difference I've noticed between PeopleSoft and other systems I've used lies in its intuitiveness and user-friendliness. Over my four and a half years of using PeopleSoft, I've become more accustomed to navigating it, but for new users, it can still pose a challenge compared to other systems.

What other advice do I have?

I rate the overall product a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Debharshi Bhattacharya - PeerSpot reviewer
Assistant Consultant at a performing arts with 51-200 employees
Real User
Top 5Leaderboard
Useful to deal in areas like supply chain management and WMS
Pros and Cons
  • "The technical support for the solution was very good."
  • "The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company for supply chain management. I also use the tool to deal with WMS implementation.

What needs improvement?

The integration features of the tool on on-premises weren't that great, making it an area where improvements are required.

For how long have I used the solution?

I have been using Oracle E-Business Suite for seven years.

How are customer service and support?

The technical support for the solution was very good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is deployed on an on-premises model.

The solution can be deployed in a few months.

What was our ROI?

Overall, the tool reduces customer capital expenditure. It is difficult to explain the actual reduction in capital expenditure, considering that my company deals with a huge customer base, in which a lot of things are absorbed, and there are a lot of complexities involved in supply chain management. The tool provides value for money.

What's my experience with pricing, setup cost, and licensing?

Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high.

What other advice do I have?

The area of service planning was neither very difficult nor very easy.

Oracle E-Business Suite has impacted our business process from the standpoint of KPIs.

The features of the product were not useful for me since they were mostly used to help my customers.

The tool's integration capabilities were standard in nature since the product is deployed on an on-premises model.

The tool was integrated with a lot of other legacy solutions and Oracle Siebel CRM because it was on an on-premises deployment model, but not everything was as fast as things are on the cloud, so there was the need to have multiple devices in our infrastructure.

The tool has had an impact on industry-specific solutions in our company's customers' operations since it gives customers autonomy over third-party logistics and service providers. The tool also helps to reduce the problems in the supply chain management.

I recommend the tool to enterprise-sized businesses. The problem with Oracle is that it comes with everything and may contain certain modules that customers don't need. With Oracle products, since you get a lot of features, the prices are pushed up. The tool can only be used by those who start off as a reseller and want to become a manufacturer in the future since it helps to manage both workloads.

Considering that it is one of the best tools I have worked with, I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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