I use the solution for video calls at work.
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I use the solution for video calls at work.
The solution’s video quality is fine.
The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
I have been using Skype for Business for around five years.
I rate the solution a seven out of ten for stability.
The solution has high scalability.
I previously used Microsoft Teams. I switched to Skype for Business because of security issues.
The initial setup of the solution is difficult, but it's because of some limitations my company has regarding security issues.
A maximum of 20 people can be on the same call. I would recommend the solution to other users because you can use it on-premises.
Overall, I rate the solution an eight out of ten.
The most valuable feature of the solution is the appointment scheduler that sends messages and communicates the meeting time to the parties involved in the meeting. Webex's share control feature is also good.
The accessibility of the share screen option provided by the product is an area of concern where improvements are required.
I have been using Webex for the past nine months. I am a user of the product.
Stability-wise, I rate the solution a nine out of ten.
Scalability-wise, I rate the solution a ten out of ten.
There are 15,000 to 25,000 uses of the product in my company.
Webex is used once a week in my company. Most of our company's customers prefer Google Meet or Microsoft Teams.
I hardly have experience with the solution's technical support. I rate the technical support an eight out of ten.
Positive
My company has experience with other solutions, but we switched to Webex since it provides an appointment scheduler compatible with Cisco solutions.
I rate the product's setup phase a ten on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process.
The solution is deployed on the cloud.
I was involved in the deployment of the product in my company.
Our company prefers to use IBM Video Streaming and Zoom to handle large-scale virtual events or webinars. For large-scale events, I do not use Webex.
For daily team collaboration in my company, we don't use Webex since we have a product named Slack.
I cannot comment on the video quality offered by the product since I am not very aware of it.
The unique integrations offered by the product include the appointment scheduler. The appointment scheduler is a good option because it schedules meetings. The tool also integrates with the CASE command and updates the calendar and Salesforce tool. The integration with the calendar looks fine.
I rate the ability of the product's security and privacy features to meet our organization's requirements as a ten out of ten.
I recommend the product to those who want a product that could help them with their communication and collaboration needs.
I rate the overall tool a nine out of ten.