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Kumar Saurav - PeerSpot reviewer
Director - SAP BTP at Incture
Real User
Top 5Leaderboard
Offers a robust set of tools for developing, deploying, and managing mobile apps securely and efficiently
Pros and Cons
  • "One valuable feature of SAP Mobile Platform is its enterprise-grade standard and maintained APIs, available out of the box for easy integration with various systems."
  • "One drawback is that SAP Mobile Platform apps are only available through the browser, making offline capability more challenging to implement."

What is our primary use case?

In our mobile app development, we use SAP Mobile Platform primarily for building apps with SAP UI5. SAP provides a convenient build process, making it easy to develop based on business requirements. We integrate seamlessly with their integration suite, ensuring connectivity with SAP and other systems. Ultimately, our users access the app via a browser on their mobile devices, connecting to SAP for efficient use.

What is most valuable?

One valuable feature of SAP Mobile Platform is its enterprise-grade standard and maintained APIs, available out of the box for easy integration with various systems. While there might be charges for cloud usage, on-premises deployment is free with available services. Customization options allow tweaking of standard features for specific needs, making it widely accepted and enabling mobile access to all enterprise applications.

What needs improvement?

One drawback is that SAP Mobile Platform apps are only available through the browser, making offline capability more challenging to implement. This limitation hinders usage in industries like oil and gas, where offline access is crucial due to safety concerns. Enabling native app support with built-in offline capabilities would greatly enhance its usability and cater to various scenarios where connectivity is limited or prohibited.

For how long have I used the solution?

I have been using SAP Mobile Platform for almost nine years.

What do I think about the stability of the solution?

While SAP Mobile Platform is generally stable, occasional glitches and bugs may arise. However, SAP provides prompt responses and solutions when issues are reported.

What do I think about the scalability of the solution?

SAP Mobile Platform is highly scalable.

How are customer service and support?

I would rate the technical support as an eight out of ten. It could improve by providing quicker and more accurate responses.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Besides SAP, I have worked with vendors like Informatica.

How was the initial setup?

The complexity of deploying SAP Mobile Platform varies depending on whether it is on-premises or in the cloud. On-premises deployment is straightforward but requires third-party tools for native SAP support. Cloud deployment involves dealing with scattered documentation and steps, lacking a comprehensive user guide for easy reference. Simplifying deployment instructions and consolidating information would greatly improve user-friendliness.

What's my experience with pricing, setup cost, and licensing?

For SAP Mobile Platform, pricing varies based on usage and deployment options. There are no charges for on-premises deployment, but for cloud usage, costs depend on usage levels. There are two modes: creating your own APIs or using SAP's API management, each with different pricing structures.

What other advice do I have?

In a recent project, we integrated SAP Mobile Platform with various SAP systems. Most companies store their data on-premises or in SAP systems. Our task was to sync this data with the mobile platform hosted in the cloud. We used integration tools to connect seamlessly with these on-premises systems, ensuring data synchronization. Additionally, we connected to satellite systems like Jira for specific functionalities such as ticket management, requiring robust integration capabilities.

The security model of SAP Mobile Platform has positively impacted our mobile applications by addressing initial reluctance and highlighting its suitability for certain tasks like approvals and on-site data entry, especially for industries like oil and gas, utilities, and manufacturing. This enables remote approval processes and real-time data entry, improving efficiency and accessibility for users who are not always at their desks.

SAP Mobile Platform supports our cross-platform mobile app development needs by enabling the conversion of SAP transaction codes into mobile-friendly interfaces. This allows users to access SAP functionalities from their mobile devices, increasing flexibility and productivity, especially for departments like sales who need to input data on the go. 

Overall, I would rate SAP Mobile Platform as an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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KhurramKhatlani - PeerSpot reviewer
Vice President Professional Services Operations at Systems Limited
Real User
Top 10
UI lacks flexibility, especially regarding customizations
Pros and Cons
  • "Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother experience with the other."
  • "The UI lacks flexibility, especially regarding customizations. There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require a high-end machine, and even clicking on an icon initiates a thirty-second processing time. The challenges mainly revolve around fabric and content."

What is our primary use case?

The solution is currently utilized for digital channels, specifically for video channels.

What is most valuable?

Comparing other solutions with Temenos Quantum, the latter is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother experience with the other.      

What needs improvement?

The UI lacks flexibility, especially regarding customizations.

There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require a high-end machine, and even clicking on an icon initiates a thirty-second processing time. The challenges mainly revolve around fabric and content.

For how long have I used the solution?

I have been using Temenos Quantum since 2023. 

What do I think about the stability of the solution?

It remains stable, and I would rate it a nine out of ten, considering the lack of significant complaints about Quantum.

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and support?

Pembina provides support, but due to the stability of Temenos Quantum, we encounter fewer tickets and consequently require less support. Most of the issues arise at the federal level, and we do not have experience using support from Domino's. Our current tech support is from Pembinaos, and the need for support related to Temenos itself is minimal.

How would you rate customer service and support?

Negative

How was the initial setup?

I would rate the initial setup 3 out of 10.Deployments are successful within a timeframe of one to two hours.

What's my experience with pricing, setup cost, and licensing?

It is expensive solution.

What other advice do I have?

I am dissatisfied with this product. When rating, I would give it a two.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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