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Examples of the 84,000+ reviews on PeerSpot:

Group IT Manager at a wholesaler/distributor with 10,001+ employees
Real User
Top 10
An affordable solution for network management with an insight page

What is our primary use case?

We use the solution for network management. It provides a management layer for 200 locations. We have EdgeConnect to control with parameters, etc.

What is most valuable?

The important feature is the insight page. This is in a part of the management website where we have all the statistics about the net condition with a perimeter in one place, giving me enough information about the current status of the network.

What needs improvement?

The network intelligence could be improved. It provides valuable insights. This network intelligence is important to get more information. There could be more improvement in module issue tests and Internet connectivity.

For how long have I used the solution?

I have been using Aruba EdgeConnect for three years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The scalability depends on the skills. There are a few network administrators with over 260 locations. In every location, we have 100 people. We have over 26,000 users using this solution.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

We have contacted customer service multiple times, including the Falcon partner. They were willing to help and support us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Aruba EdgeConnect SD-WAN Platform can be compared with VeloCloud, VMware, and Meraki from Cisco. Based on my comparison, Aruba EdgeConnect SD-WAN Platform is better in terms of look and feel.

How was the initial setup?

The initial setup is simple. Companies buy it because it's simple to set up and configure.

Which other solutions did I evaluate?

The platform's pricing is not low and not high. It's affordable for enterprise and mid-sized businesses.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Tax Associate at Grant Thornton
Real User
A user-friendly solution for connectivity for our enterprise to run our business operations

What is our primary use case?

We use the Aruba platform for connectivity for our enterprise to run our business operations.

What is most valuable?

The platform is very user-friendly. It allows clients to manage their network and view bandwidth, application performance, and application bandwidth usage across all locations. The platform's many features made it easy for us to transition from SD-WAN.

What needs improvement?

There were issues, but now it is improving.

For how long have I used the solution?

I have been using Aruba for four years.

What do I think about the stability of the solution?

The product is stable. There were issues related to box management, but it is now stabilized.

What do I think about the scalability of the solution?

The solution is scalable and suitable for enterprise-level business.

How are customer service and support?

We initially faced challenges with the platform in 2018 and 2019. The underlying GNS technology was relatively new and not fully equipped to handle the complexities of our environment. However, the platform has been steadily improving. They have resolved over 50% of the reported bugs, and the platform is becoming more stable and reliable. Initially, we were operating with a single network feed, which presented many challenges.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward, requiring two engineers for onsite and remote each. The deployment typically takes less than an hour. However, installing Cisco ENC devices, such as the 5403 or 5400, can be more challenging and require additional troubleshooting.

What other advice do I have?

The solution is easy to maintain.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
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