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IT & Statistical Officer at THQ Hospital Choubara
Real User
Top 20
Easy-to-use platform with an efficient user authentication process
Pros and Cons
  • "The platform is easy to use."
  • "The technical support team takes around two months to respond to queries. It is very time-consuming."

What is our primary use case?

We use the product to create a secure communication link for money-transfer data.

What is most valuable?

The platform is easy to use. We can add and remove IP addresses with a single-click functionality.

What needs improvement?

There is an area of improvement related to the configuration of specific numbers required for compatibility with banks in our country. The platform initially had limited numbers available for configuration, which posed a challenge as banks operate on different numbers. To address this, we had to request Sangfor Management to add the required numbers, which they later accommodated.

For how long have I used the solution?

We have been using Sangfor SSL VPN for one and a half years.

What do I think about the stability of the solution?

I have encountered system downtime issues only once in my tenure.

What do I think about the scalability of the solution?

If focusing on user authorization, the solution has accommodated four to five authorized individuals. Regarding clients accessing data, Sangfor SSL VPN handles approximately 4000 to 5000 clients.

How are customer service and support?

The technical support team takes around two months to respond to queries. It is very time-consuming.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial is easy compared to Cisco.

What's my experience with pricing, setup cost, and licensing?

The platform is expensive in our region compared to products like Fortinet and Cisco.

What other advice do I have?

We never encountered any major challenges while implementing Sangfor SSL VPN as the local vendor in our region provides efficient support for installation, configuration, and management, as well as in times of emergency. The user authentication process has greatly helped us manage profiles for security purposes.

I rate it an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Wajeeh Ul Hasan . - PeerSpot reviewer
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
Real User
Top 5
A secure and user-friendly solution that is simple to implement and configure
Pros and Cons
  • "Sangfor SSL VPN is a secure and user-friendly solution."
  • "Sangfor SSL VPN should provide advanced protection against ransomware and better data analysis."

What is our primary use case?

We used Sangfor SSL VPN to access our servers from home during COVID-19 in case of emergency.

How has it helped my organization?

Sangfor SSL VPN has secured our organization, and we haven't faced any attacks.

What is most valuable?

Sangfor SSL VPN is a secure and user-friendly solution. The other valuable features of the solution include web access protection, antivirus, SSL features, and beautiful graph representation.

What needs improvement?

Sangfor SSL VPN should provide advanced protection against ransomware and better data analysis.

For how long have I used the solution?

I have been using Sangfor SSL VPN for four to five years.

What do I think about the stability of the solution?

We haven’t faced any issues with the solution’s stability.

What do I think about the scalability of the solution?

Sangfor SSL VPN is a scalable solution. Around 20 users use Sangfor SSL VPN in our organization.

How are customer service and support?

The solution’s technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have previously used Sophos and Fortinet, but they are very complex, difficult to maintain, and not user-friendly.

How was the initial setup?

The solution's initial setup was straightforward.

What about the implementation team?

We examined our requirements and deployed the solution accordingly. The solution was deployed in around 15 to 20 minutes by our in-house team, which consists of four people.

What's my experience with pricing, setup cost, and licensing?

The first 30 licenses are free, and you have to purchase the rest if required.

What other advice do I have?

Sangfor SSL VPN is a user-friendly solution that is simple to implement and configure.

Overall, I rate Sangfor SSL VPN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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