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HD at a tech services company with 1,001-5,000 employees
Real User
Top 10
Simple setup and easy to create tasks and notifications
Pros and Cons
  • "The notifications features in Pipedrive are the most useful for tracking sales activities."
  • "I don't like the solution's pricing model per user."

What is our primary use case?

I use Pipedrive for sales. Setting up and explaining the solution to sales managers without any IT background is very simple. They can use it without doing any extra setups. They just need to input data.

What is most valuable?

The solution's pipeline is very simple and easy to import and export. The notifications features in Pipedrive are the most useful for tracking sales activities.

What needs improvement?

I don't like the solution's pricing model per user.

For how long have I used the solution?

I have been using Pipedrive for one year.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

Less than ten users are using the solution in our organization.

Pipedrive is a scalable solution.

How was the initial setup?

The initial setup of the solution is super easy, and I can do it myself.

What was our ROI?

We have seen a return on investment with the solution.

What's my experience with pricing, setup cost, and licensing?

I don't like the solution's pricing model per user. We paid around $15 per user and didn't like it. Buying it for a company or testing the premium model is a better option. When we work with micro-enterprises, they cannot pay per user. They want to try for over a month, then they have to pay. Pipedrive has both a monthly and yearly subscription model. It is better to have something like an enterprise package for around 1,000 users.

What other advice do I have?

Pipedrive has a standard process for sales like other CRM systems. It's much easier to create tasks and notifications in Pipedrive. With Pipedrive, I can set up activities, like sending an email, and see the notification exactly in a deal. Doing this in Zoho is tricky because I have to go to another menu and click tasks, which is super complicated.

Pipedrive is a very simple solution and the right CRM system to start. We decided to use Pipedrive because it is a pretty common solution.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Jayesh Bhandari - PeerSpot reviewer
Group IT Head at Ashapura Minechem Ltd
Real User
Top 5
A CRM solution to analyse and manage interactions that is simple to use
Pros and Cons
  • "SAP is very easy to use."
  • "There is no scope for integration because SAP does not allow any personal integration."

What is most valuable?

SAP is very easy to use.

What needs improvement?

There is no scope for integration because SAP does not allow any personal integration.

For how long have I used the solution?

I have been using SAP CRM for a couple of years.

What do I think about the stability of the solution?

I rate the solution’s stability an 8 out of 10.

Which solution did I use previously and why did I switch?

I have used Salesforce.

How was the initial setup?

The initial setup is complex and takes more than 6 months.

What's my experience with pricing, setup cost, and licensing?

SAP is costly and requires money for every modification.

What other advice do I have?

SAP CRM is a legal product and very useful. 

I cannot recommend SAP CRM. I recommend Cisco because It's easy to use.

Overall, I rate the solution an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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