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Freshservice Reviews

Vendor: Freshworks
4.0 out of 5
1,387 followers
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What is Freshservice?UNIXBusinessApplication

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Freshservice market share

The market share of Freshservice in the Help Desk Software category is 2.6% and it decreased by 23.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
February 2024
Help Desk Software
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
26%
Manufacturing Company
6%
Government
6%
Educational Organization
5%
Real Estate/Law Firm
5%
Financial Services Firm
5%
Retailer
5%
University
4%
Energy/Utilities Company
4%
Healthcare Company
4%
Non Profit
3%
Construction Company
3%
Media Company
3%
Comms Service Provider
3%
Insurance Company
2%
Hospitality Company
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Outsourcing Company
1%
Legal Firm
1%
Transportation Company
1%
Non Tech Company
1%
Marketing Services Firm
1%
Leisure / Travel Company
1%
Pharma/Biotech Company
1%
Engineering Company
1%
Mining And Metals Company
1%
Consumer Goods Company
1%

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