2021-08-14T07:07:00Z

Future of ITSM: Trends and Predictions

Shibu Babuchandran - PeerSpot reviewer
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Related Questions
reviewer1740369 - PeerSpot reviewer
Dec 15, 2022
Dec 15, 2022
The short answer is no. EDR includes EPP (EndPoint Protection) which is more advanced that antivirus and detects zero-day threats, malicious behaviour and much more. Also, products like SentinelOne make Incident Response and threat hunting so much easier because they track and record all the relevant events happened during an attack.
2 out of 8 answers
Shibu Babuchandran - PeerSpot reviewer
Jun 19, 2022
Hi @reviewer1740369​, When evaluating EDR vs. antivirus, it’s important to note that an Endpoint Detection and Response solution does all that the best antivirus product does – and more. Typically it is recommended other antivirus tools be removed when an EDR solution is installed.  Running both can cause slowness or other technical issues on systems and devices. To defend against complex and evolving threats, the choice is clear – Endpoint Detection and Response will give you more advanced security.
Shibu Babuchandran - PeerSpot reviewer
Jun 19, 2022
Hi @reviewer1740369​, Hope this will be helpful when you have to take a call for exact differences. EDR Features:1. EDR includes real-time monitoring and detection of threats – including those that may not be easily recognized or defined by standard antivirus. Also, EDR is behavior-based, so it can detect unknown threats based on a behavior that isn’t normal. 2. Data collection and analysis determine threat patterns and alerts organizations to threats 3. Forensic capabilities can assist in determining what has happened during a security event 4. EDR can isolate and quarantine suspicious or infected items. It often uses sandboxing to ensure a file’s safety without disrupting the user’s system. 5. EDR can include automated remediation or removal of certain threats Antivirus Features: 1. Antivirus is signature-based, so it only recognizes threats that are known. 2. AV can include scheduled or regular scanning of protected devices to detect known threats 3. Assists in the removal of more basic viruses (worms, trojans, malware, adware, spyware, etc.) 4. Warnings about possibly malicious sites
EB
Nov 17, 2022
Nov 17, 2022
Just from our experience with our customers: - CMDB population and keeping it up-to-date. - Creating a baseline for all kinds of IT projects (e.g. planning OS updates from Windows 10 to 11, Hardware replacements, data center consolidation/migration, cloud migration). - Getting the raw data for software license management tools. - Fulfill some legal requirements. Some security aspects like: - De...
2 out of 5 answers
Jairo Willian Pereira - PeerSpot reviewer
Feb 1, 2022
Real-time and reliable inventory/CMDB (that can help entire company and others IT Governance domains to validade a trustworthy environment).
CT
Feb 2, 2022
CMDB supported by a discovery tool can keep the service model of the IT operation management updated. This will help the root cause analysis to be made easier. 
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