Cisco's secure email threat defense is designed to provide comprehensive protection against email-based threats. With the increasing sophistication of cyber attacks, it is crucial for organizations to have a robust solution in place to safeguard their email communications.
The most valuable features of Secure Email Threat Defense include a cloud-based threat mechanism called Talos, powerful engine, email filtering, good documentation and guides, easy deployment and configuration, competitive intelligence, strong reputation, stability, scalability, sandboxing and file analysis, malware protection, and the ability to protect against various types of attacks.
It is a mature solution that provides good security and is simple to set up. It can handle a complete portfolio of protection against email attacks. While it does not have advanced phishing, it is available through Cisco. It is comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more. In terms of email security, it is similar to Trend Micro.
The tool has false positives and needs to be more accurate. It should incorporate AI as a new feature. Cisco is lacking in cybersecurity and needs significant improvement.
There are issues with searching for missing emails that need to be addressed. The solution is expensive and could be more affordable.
Adding advanced phishing and domain protection would make it the best solution in the market, but it may increase the price.
Monthly billing option would be beneficial for customers.
The end DLP could be more granular in email security. Integration with Sandbox would improve the solution.
Users reported significant cost savings and increased productivity due to the effective protection against email threats. The solution was praised for its ability to prevent phishing attacks, malware infections, and data breaches, resulting in improved security and reduced financial losses.
Additionally, users appreciated the ease of use and seamless integration with existing email systems, which further enhanced the overall return on investment.
The pricing for Secure Email Threat Defense is manageable but expensive compared to other vendors. There are additional costs for support apart from the standard licenses.
The high price is justified by the premium value and feature set of the complete portfolio.
The primary use case of Secure Email Threat Defense is to provide email security and protection against spam and malware. It is used as a secure mailbox and is offered to customers. The solution helps avoid spam mail, prevent domain blacklisting, and analyze and sandbox attachments for malware. The main threat factor in email security is email itself, and the solution aims to ensure that all customer emails are malware-free, particularly for cloud-based emails.
The customer service and support for Secure Email Threat Defense are highly praised. Cisco, the provider of the solution, is known for offering excellent support. Their technical support team is responsive and helpful, quickly addressing any queries. Customers have no complaints about the level of service provided.
The support and infrastructure provided by Cisco are top-notch, with no issues requiring additional security technical support. Once implemented, customers feel confident in their technical expertise and do not require further support. With multiple data centers in India and Singapore, support is readily available.
Some users mention that the initial setup is not complex and can be managed easily, taking around one month to complete. Others mention that the deployment process differs depending on the client's requirements, with on-premises, on-cloud, or hybrid architectures.
Cloud deployment can be completed in three working days if the necessary information is available.
The overall consensus is that the initial setup process is easy and straightforward, taking three to six months to complete.
Secure Email Threat Defense is highly scalable. It is capable of handling a large number of users. Adding new signatures may be complex, but overall, the solution scales well. Being cloud-based, it offers the potential for easy scalability. The Cisco Secure Email Cloud Mailbox also demonstrates good scalability, allowing for an increase in the number of users by 20% annually.
Secure Email Threat Defense is highly stable and reliable. Users have not experienced any complaints, crashes, freezes, bugs, or glitches. The solution offers nice performance and meets customers' changing requirements effectively. The Cisco Secure Email Cloud Mailbox, which is part of the solution, has also been reported to be stable without any issues.
The product offers advanced threat detection capabilities, leveraging machine learning algorithms and real-time analysis to identify and block malicious emails. It scans incoming and outgoing emails for suspicious attachments, links, and content, ensuring that only safe and legitimate emails reach the users' inbox.
To combat phishing attacks, our solution employs advanced anti-phishing techniques, including URL reputation analysis and email header analysis. It proactively detects and blocks phishing emails, preventing users from falling victim to fraudulent schemes and protecting sensitive information.
The Secure Email Threat Defense also includes robust anti-malware and anti-spam features. It scans email attachments for malware and viruses, preventing them from infiltrating the organization's network. Additionally, it filters out spam emails, reducing the clutter in users' inboxes and improving productivity.
Administrators have full visibility and control over email security. They can set up customizable policies to enforce security measures, such as blocking specific file types or restricting email access from certain domains. Detailed reports and analytics provide insights into email threats and help in fine-tuning the security settings.
Cisco Secure Email Threat Defense was previously known as Cisco Secure Email Cloud Mailbox, Cisco CMD, Cisco Cloud Mailbox Defense.
Luiss University, Lone Star College, T-Systems, Magyar Telekom
