Blue Prism Reviews

Name: Blue Prism
Brand: Blue Prism
Rating: 4 (84 reviews)

3.9 out of 5

84 reviews
88% willing to recommend

2,792 followers

What is Blue Prism?UNIXBusinessApplication
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Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

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Blue Prism is the #4 ranked solution in best RPA tools. PeerSpot users give Blue Prism an average rating of 7.8 out of 10. Blue Prism is most commonly compared to UiPath: Blue Prism vs UiPath. Blue Prism is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 20% of all views.

Helped 767,319 peers since 2012

Featured reviews

Mohamed Salah Baccouche

Robotic Process Automation Consultant at Ernst & Young

Feb 24, 2023

Our company uses the solution's automation processes to develop a fleet of robots for one of our clients. To date, we have developed more than 40 robots. We also have clients in the banking and insurance industries. We currently use both the 6.10.2 and 7.0 versions of the solution. The solution…

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Ajay Nayak

Senior Data Engineer at Baxter International Inc.

Dec 28, 2023

The deployment and migration process of the solution is very easy. Users won't find any complexity while migrating from one version to another version, and upgradation is quite easy to do. The installation and configuration don't take much time, but we had to move Blue Prism hosting from AWS to Azure, which consisted of hundreds of processes, and took four to six months to move from Blue Prism 6.4 to 6.10. But we didn't witness any kind of complexity, and whenever a user gets stuck, they can reach out to the Blue Prism team; they are always there to help the user. For installation and deployment, we have two senior members with ten to twelve years of experience who take care of the platform or server tasks. If there is any issue, they will look into it. The work process we have set using this solution is very easy, and we can connect to the support team to overcome an issue. Maintenance of the solution is not difficult; if you have one or two people to look into the server and platform, then they can maintain a hundred processes in the environment. You don't need five to six people to maintain and run a hundred processes. We have integrated Blue Prism with Decipher and Ultima IA-Connect.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

Feb 14, 2023

Blue Prism is a tool designed to securely automate web processes, and it helps automate processes for people in banking. Banking transactions are often divided into sections to keep a track of the transaction records, card numbers, customer names, and client supplying numbers, and it is important…

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Blue Prism market share

As of March 2024, the market share of Blue Prism in the Robotic Process Automation (RPA) category stands at 14.9%, marking an increase of 45.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Key learnings from peers

Valuable Features

"Blue Prism provides both on-premises and cloud versions."
"The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."
"It is a scalable solution."

Room for Improvement

"They can add a reporting feature."
"The scalability has to do with the latency of what you're connecting to. And so if you're connecting to something that isn't particularly scalable, it doesn't matter how many robots you scale out. You're constrained by the latency and the size of the application or solution or service that the robot is using."
"They should add more OCR engines to it."

Pricing

"I would rate the solution's pricing a seven out of ten."
"The tool’s licensing is on a monthly basis."
"The price of Blue Prism is high compared to others solutions. It would be helpful if they could provide a trial version for new users to try. Other vendors provide a community or trial version. There are not any hidden costs."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Blue Prism Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

12%

Manufacturing Company

Government

Comms Service Provider

Energy/Utilities Company

Insurance Company

Healthcare Company

University

Educational Organization

Retailer

Media Company

Construction Company

Real Estate/Law Firm

Logistics Company

Wholesaler/Distributor

Non Profit

Hospitality Company

Legal Firm

Transportation Company

Outsourcing Company

Performing Arts

Pharma/Biotech Company

Recreational Facilities/Services Company

Compare Blue Prism with alternative products

Learn more about Blue Prism

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
2. Visual Perception - The ability to read, understand, and contextualize visual information.
3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.