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OpenText Universal Discovery and Universal CMDB review
it_user567681
Itsm Manager at a tech services company with 1,001-5,000 employees
It has a good data model and supports all ITIL processes.
I would like to see better reporting and better support of integrations with the other systems. There is an additional tool that they give to you for the end users so that it's easier. It’s called the UCMDB browser, which is like an internet browser so you can browse the data easier. This should be in each and every tool in the suite so...

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