free case study: Hassan Zia's unbiased review of Spiceworks

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Spiceworks review
Hassan Zia
Hassan Zia
IT Service Desk Manager (Global Delivery) at MLOGICA, INC.
Good low-cost service desk system, but lacks in automation workflows and...
One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of...

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