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PagerDuty Operations Cloud review
Syed Mohammad Arshad
Syed Mohammad Arshad
Vice President - Operations and Client Services at a financial services firm with 11-50 employees
It makes it easy to access a support agent via mobile phone.
PagerDuty should be integrated with other tools, so it can import the IT roster automatically. Our other rules continue to work once they're configured, but the roster must be added manually. Every month, someone needs to create those rosters and publish them. It would be great if PagerDuty could pull the rosters from Excel or another tool....

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