free case study: Yousef Bayari's unbiased review of BMC Remedy
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BMC Remedy review
Yousef Bayari
ITSM Consultant at Smart IT Service
Great CMDB design, helpful technical support, and great features
The CMDB design of building is great. The way it's got built-in classes and inheritance. You have a base element class with the main, fields, or features, and then you can enter it from one with different types and then add more features. The way it's structured makes it easy to use, maybe not for end-users, yet easy to use for us as...
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