User Reviews of 3CX Live Chat & Zoom

Updated March 2024

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3CX Live Chat review

Raman Kalia
Raman Kalia
Head CX at Tecrivuelt
Any easy-to-use solution that is good for small-scale clients
Sometimes we're having some issues where the caller lands into the queue instead of going directly to the extensions, so we're getting a missed call or there might be an issue with IP address level or something. That'll be honest. There are some concerns with respect to that type of integration. Aside from that, the reporting is great. It's...
Zoom review

Md. Al Imran Chowdhury
Md. Al Imran Chowdhury
Cyber Security Analyst at Link3 Technologies
Useful to hold virtual meetings, but video quality needs improvement
The product can be deployed on the cloud. Zoom provides a cloud console, and the user needs to log in to it to activate the licenses. After the licenses are activated, the admin user can create user credentials and passwords for the person who will be the admin, and then it gets shared with that person who can arrange meetings on the tool....

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