User Reviews of 3CX Live Chat & Skype for Business
Updated March 2024
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3CX Live Chat review
Raman Kalia
Head CX at Tecrivuelt
Any easy-to-use solution that is good for small-scale clients
Sometimes we're having some issues where the caller lands into the queue instead of going directly to the extensions, so we're getting a missed call or there might be an issue with IP address level or something. That'll be honest. There are some concerns with respect to that type of integration. Aside from that, the reporting is great. It's...
Skype for Business review
Shilpa Patki
Account Manager at Peristent Systems
A product that offers its users good connectivity over voice calls
When I compare Skype for business with Microsoft Teams, I feel that Microsoft Teams has picked up more in recent years since it offers end-to-end connectivity and also connects with various systems making it more than just a messaging or calling tool. Microsoft Teams offers me a repository to store data and is also connected to SharePoint....
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