User Reviews of BMC TrueSight Operations Management & ServiceNow IT Operations Management
Updated March 2024
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BMC TrueSight Operations Management review
Srri G
Senior Project Manager - Head of Application Performance Management at a financial services firm with 10,001+ employees
The product is reasonably priced, but the solution is a little obsolete because it...
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point...
ServiceNow IT Operations Management review
MohammedHashim
Principal Architect at Brillio
Useful for event management, aggregation, correlation, and analytics
There needs to be a focus on AI machine learning production. Their AI ML prediction algorithms have been improving, but we would like to see further enhancements. We don't need both Splunk and ServiceNow IT Operations Management. The problem with ServiceNow is that it allows you to coexist, but we don't want to coexist as partners or end...
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