Sales Force Automation Users Have Shared Their Experience With Us

Updated April 2024

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Five9 review

Devan Baucom
Devan Baucom
Director of Contact Center Solutions at Invoca
Has many features, provides good technical support, is scalable, and has no downtime
Five9 has a lot of AI tools, which I find valuable. It offers transcription services and a power dialer for outbound dialing. I like that Five9 is built for outbound and suitable for that purpose. Another valuable feature of the solution is the screen pop where, as a rep or agent, when your customer answers the phone, you'll immediately see...
Zoho CRM review

Yogesh Kumar Mali
Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
A highly stable solution that allows customization and data sharing
We can customize the solution the way we want to. We built a ChatGPT extension. It has some capabilities of building its own widgets with respect to CRM. We can integrate it with any web application. We also created SalesInbox, which is a mailing feature. We can set up our mailbox with Zoho CRM. We get updates from Zoho CRM whenever we send...

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