User Reviews of Pega BPM & ServiceNow

Updated March 2024

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Pega BPM review

Pawan Dihiye
Pawan Dihiye
Senior Process Consultant at Ernst & Young
Low code with great APIs and good flexibility
A few things I would like them to improve include, first of all, that they don't have any open-source learning platform. To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that. I would like to have an integrated process mining...
ServiceNow review

Arvind  Mehrotra
Arvind Mehrotra
Managing partner at AmPmilify Associates LLP
Comes with integration capabilities but service portfolio can be challenging
The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team...

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