Where should we email your report?
SysAid review
Todd Blake
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
A solution that streamlines ticket creation for the staff members of a business ...
SysAid review
Cheryl Sobkow
Director of IT Support Services at University of Michigan School of Business
Email rules allow us to route tickets directly to a given area without...
The Knowledge Base would be another area where I would look for growth in SysAid. It is very much a text-based article system, or you can do attachments. But I'd like to see it grow so that it is more graphical and has some additional tracking features. The Knowledge Base is a simple text editor. I'd like to have more formatting and be able...
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