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Everbridge IT Alerting review
Chris Quinlan
Director Of Service Operations at Finastra
We have seen substantial savings with its usage as it drives down our MTTR
The automated escalations are the most valuable feature. We program in our escalation chains for each individual IT group. Being able to go out and request a resource from that team, and if they don't respond, that automated escalation makes it very hands off. So, our major incident managers and our network operations center can focus more...
Everbridge IT Alerting review
Office of the CIO, Service Excellence at a agriculture with 10,001+ employees
Gets the right parties to the table at the right time - our mean time to restore...
In recent weeks we've been talking to Everbridge about leveraging some new functionality that they're demploying right now around orchestration. Imagine a full, closed-loop event remediation: auto-remediation. A server throws an alert. We catch it in our monitoring tool. We page or SMS text, using Everbridge IT Alerting. A group member...
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