Knowledge Management Software Users Have Shared Their Experience With Us

Updated April 2024

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Salesforce Service Cloud review

ChanchalSaxena
ChanchalSaxena
Lead Digital Transformation at Kohler Co.
Helped address customer complaints and aligned my company with the industry's best...
This solution has customer 360 features. I can leverage Salesforce to connect with my customers for the service and sales operation. Therefore, one of Salesforce's benefits is the centralization of data. Salesforce already has predefined objects and the best practices built into the system, allowing customers to manage change with the...
Atlassian Confluence review

Massimo Banzi
Massimo Banzi
Standards Manager at Telecom Italia
Flexible, efficient, allows the concurrent development of documentation and lets...
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to...

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