User Reviews of ServiceNow IT Operations Management & WhatsUp Gold

Updated March 2024

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ServiceNow IT Operations Management review

MohammedHashim
MohammedHashim
Principal Architect at Brillio
Useful for event management, aggregation, correlation, and analytics
There needs to be a focus on AI machine learning production. Their AI ML prediction algorithms have been improving, but we would like to see further enhancements. We don't need both Splunk and ServiceNow IT Operations Management. The problem with ServiceNow is that it allows you to coexist, but we don't want to coexist as partners or end...
WhatsUp Gold review

Tom Condo
Tom Condo
Supervisor Information Services Operations at Seminole County Public Schools
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text...
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places...

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