User Reviews of BMC Remedy & Device42

Updated March 2024

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BMC Remedy review

Yousef Bayari
Yousef Bayari
ITSM Consultant at Smart IT Service
Great CMDB design, helpful technical support, and great features
The CMDB design of building is great. The way it's got built-in classes and inheritance. You have a base element class with the main, fields, or features, and then you can enter it from one with different types and then add more features. The way it's structured makes it easy to use, maybe not for end-users, yet easy to use for us as...
Device42 review

Krishna Gopal Singh
Krishna Gopal Singh
Consultant at Wipro Limited
Good reporting and discovery capabilities, and helpful for understanding device...
Its price needs to be improved. It is more expensive than some of the other tools out there. Their support is good, but their knowledge base should be better. There should be a common area where we can search and find solutions for our queries or issues. We don't always need to raise a ticket with the Device42 support team. Currently, if...

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