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IBM Cognos review
Carlos Larrad Salgado
Deputy Director Operations Management Control at Mapfre
Improved the quality of our KPIs, while reducing calls to the IT department
I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality....
Zoho Analytics review
Kishor Lamdande
Zoho Developer at Megnet Limited
Easy to setup and stable solution
The customer service and support could do a better job. Whenever I call the support team or ask for support, they transfer my call to Zoho One Support. So, again, Zoho One Support makes me wait in the waiting room. After that, they reply that they'll transfer me to the Zoho Analytics support team. Within the Zoho Analytics support team, I'm...
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