User Reviews of Ivanti Neurons for ITSM & ServiceNow

Updated March 2024

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Ivanti Neurons for ITSM review

Sanjay Mukhopadhyay
Sanjay Mukhopadhyay
Director - Sales & Operations - India at Intertec Systems
The solution comes with a host of features for hyper-automation
The initial setup is a mix of complex and straightforward because it depends on which modules you are implementing for ITSM. There are a lot of complex workflows and SLAs around the workflow. We have to configure much more complex things than just Patch Management and Endpoint. For example, it might not take even two weeks to roll out APM...
ServiceNow review

Arvind  Mehrotra
Arvind Mehrotra
Managing partner at AmPmilify Associates LLP
Comes with integration capabilities but service portfolio can be challenging
The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team...

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