User Reviews of NetApp AltaVault & Quest NetVault

It was too complex. It was complicated, the solution we had before. We had multiple carriers and tapes; and the backup, we were really trying to keep that encrypted and secure. And it was just really complex. We actually had an audit and the auditor told us that it was too complex. So we were looking at a way to simplify it and that's where...

We do not subscribe to Quest Premier Support, where they are onsite with you. When we need to contact them, we either call the number or log a ticket online. I would definitely rate their technical support a ten out of ten. The architects that always deal with my tickets are very knowledgeable in the product and understand exactly what's...