User Reviews of Freshservice & VMware Aria Operations

Updated March 2024

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Freshservice review

Tim Guilder
Tim Guilder
Head of Production Technology at ITV
Provides excellent traceability along with improved efficiency and reliability
It would be good to have the product integrated with Google because that's our corporate tool of choice. I'd also like to see a notice board where you can list a summary of the top 10 items being dealt with each day. It's something that would be very helpful. I believe they're working on a chatbot but we haven't seen that as yet. I'd like...
VMware Aria Operations review

MichaelYildiz
MichaelYildiz
Network Architect at Capgemini
Has good integration and plugins, a fresh UI, and allows you to build custom...
What I like most about VMware vRealize Operations (vROps) is how it integrates into the vCenter. You'll get a similar hierarchical view of your host, your VMs, your resource pools, etc. I also like the granularity, particularly the fact that you could go pretty deep into the metrics and data retention as well. You could go far back several...

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