User Reviews of Dynatrace & Splunk ITSI (IT Service Intelligence)

Updated March 2024

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Dynatrace review

Manish Ved
Manish Ved
Lead Infrastructure Domain Architect (Systems) at a healthcare company with 10,001+ employees
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do...
Splunk ITSI (IT Service Intelligence) review

Dishank Saxena
Dishank Saxena
Site Reliability Engineering Manager & DevOps Lead Global at a tech vendor with 10,001+ employees
Reduces time to resolve and alert noise but is missing a release comparison feature
The root cause analysis is very helpful for us. There's one feature which is a prediction and detection feature that we have gone through. We are not thoroughly using it. However, for us, I would say that root cause analysis, problem detection, and anomaly detection are the most helpful features. The end-to-end visibility of IT assigned to...

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