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\"Marcos<\/a>
Marcos L. Domingos<\/a>ITSM Specialist at Qintess <\/span><\/div>
<\/span>Real User<\/span><\/div>
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CA Service Desk Manager enables you to achieve high levels of IT Service Management maturity. Ease of use coupled with the many features that make it easier for support teams to work are important points, as well as a development interface that enables customizations that avoids impact on migrations or upgrades. Highly recommend.<\/p><\/div>