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i agree with you completely. BMC Remedy is a special “beast”. I play the role of BA helping the BA understand how the platform will serve their needs. I design and architect the solutions, write up the technical requirements for the developers, develop the most difficult parts of the design when need be. And if time allows it, it will code too. Training the rest of the team is a big part of Remedy. Experience is what makes you a better developer<\/p><\/div>