2020-09-08T20:09:00Z
MS
User at a media company with 51-200 employees
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RPA vs AI and ML Explained

Search for a product comparison in Robotic Process Automation (RPA)
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PeerSpot user
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Jesse Spencer-Davenport - PeerSpot reviewer
Marketing Director at BIS
Vendor
Top 20
2021-07-13T15:50:59Z
Jul 13, 2021

This is a good assessment of the overall working relationship between these technologies. Automation centers of excellence are increasingly open-minded, interested, and willing to invest in solutions that flesh out their toolkits.


These are early days, and whether this all falls under the umbrella of "hyperautomation" or "intelligent automation," the facts are there.


An increasing number of organizations see the value in combining big RPA platforms with smaller, more niche offerings that attack the weak spot in data integration from unstructured or very complex semi-structured sources.


And it makes sense. The problems we're now tackling with software are more challenging than ever before. The technology has caught up!

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Related Questions
Jul 14, 2022
Hi community, I'm required to create an RPA complexity matrix template to estimate our process/es. Can anyone explain what is it and how I can approach it? Thanks in advance for your help!
See 2 answers
Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Jul 8, 2022
Hi @Nilesh Pawar ​@Venkateswarlu Paturu ​@Celestine ​@Ram Chenna ​@Biswajit Mohanty ​@Okay Akdeniz, Can you please provide your inputs to @Nagesh Y ​ on creating an RPA complexity matrix template? I really appreciate your help.
Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Jul 14, 2022
Hi @Nagesh Y​, One of our PeerSpot experts @Nilesh Pawar ​had shared the below article. I hope it gives you some insights:  https://www.peerspot.com/artic...
Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
Jul 2, 2022
Hi peers, Can you please share 2-3 top pain points you've been experiencing during the Robotic Process Automation (RPA) solution purchase?  Have you been able to overcome them? How? Thanks in advance for sharing your experience.
2 out of 3 answers
reviewer1427238 - PeerSpot reviewer
Dir., Resource Management Systems and Data at a healthcare company with 10,001+ employees
Jun 30, 2022
Our main pain points have been: 1) Not building in all the 'what ifs'. A BOT is expecting certain values in a given field. If the expected value is not met, the Bot needs to maneuver around it, not stop the process. The process should include writing an exception and keep going. We learned the hard way that we didn't know all those exceptions - until they happened.    2) Train the BOT to keep you posted on what they have/have not done. Don't wait until the file/output is late to try to figure out what happened. Stay informed!  We love our BOT, and it has allowed us to function as Humans at a higher level - we would not want to go back.
PW
Project Manager at a tech services company with 51-200 employees
Jul 1, 2022
1. Unexpected exception. Customers are usually familiar with normal processes, but it is difficult to enumerate all exceptions during requirements analysis. When a new exception occurs, it can be catastrophic in a production environment. 2. Unexpected changes. RPA depends on third-party apps, but they do not depend on RPA, especially for external applications. RPA responds passively to their changes. Unknown exceptions should be handled by human, and bots should be improved at the same time. But to be honest, it will affect user experience and ROI.
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