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Professional Service Manager at Wish Enterprise Group co., ltd
Real User
Top 5
Integrated with Huawei software and has fast recovery and backup time
Pros and Cons
  • "The product is integrated with Huawei software and its backup and recovery time is very fast."
  • "Dell PowerProtect DP needs to include more features and improve backup for a continual base."

What is our primary use case?

We use the tool for data recovery and backup. 

What is most valuable?

The product is integrated with Huawei software and its backup and recovery time is very fast. 

What needs improvement?

Dell PowerProtect DP needs to include more features and improve backup for a continual base. 

For how long have I used the solution?

I have been working with the tool for five years. 

Buyer's Guide
Dell PowerProtect DP (IDPA)
October 2024
Learn what your peers think about Dell PowerProtect DP (IDPA). Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,528 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate Dell PowerProtect DP's scalability a ten out of ten. 

How was the initial setup?

I would rate the product's setup ten out of ten and it was completed in a day. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a seven out of ten.

What other advice do I have?

I would rate the tool a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Mark Torpy - PeerSpot reviewer
Data Protection Specialist at Tech Mahindra Limited
Real User
Stable, easy to upgrade, has good DPS search included, and has good reporting
Pros and Cons
  • "It is very simple to perform an upgrade of the system and the environment."
  • "The two-factor authentication is missing from Dell products."

What is our primary use case?

We use this solution to replace existing backups for Avamar and Data Domain that have been integrated and set up earlier.

The primary use case is backup and restoration.

What is most valuable?

The upgrade process is a single upgrade. You don't have to upgrade Avamar Data Domain separately for DTA. These products get upgraded automatically with one upgrade.

It is very simple to perform an upgrade of the system and the environment.

DPA is built-in, and you have other features such as the DPA search. DPS search is a pretty good feature.

The DPC, which is data protection central, is a single pane of glass view of the environment. This is a new feature and it is helpful.

What needs improvement?

The biggest issue is with the SSO, which is missing. With other products, you login into a single user and have access to everything. DPC is not integrated.

You can log into it but you have to log into Avamar and Data Domain separately. It's not really a single sign-on to the entire environment in one shot.

I would like to see it fully integrated. They need to bring in the SSO so that you can log in once to the IDPA and should be able to access everything through a single user. You shouldn't have to re-authenticate to each of its components. This is a problem.

They have multiple logins. They could have made it easier by using SSO. 

Another area that is missing is the two-factor authentication. The two-factor authentication is missing from Dell products.

They don't have the ability to integrate with Google Authenticator, Microsoft Authenticator, or Okta. There is no way of doing two-factor authentication.

They need SSO with role-based access. You will have role-based access control to log in, then you should be able to define that login. You can define what access levels it has to the various components. For example, I log in with one user, I should be able to say only have one backup operator, access to Avamar or Data Domain. I can have admin access, search, or have admin, your advisor, the DPA, or I can have normal monitoring of user access. I should be able to define that in a central location.

For how long have I used the solution?

I have been working with Dell EMC Integrated Data Protection Appliance for one year.

What do I think about the stability of the solution?

It's more stable because everything is managed through one process.

What do I think about the scalability of the solution?

It is scalable to a certain extent. There are some limitations. If you have a specific model then you have to upgrade to a higher one. 

You can add another shelf, but once you have reached your limit, you have to go with a new model. You can't go on increasing it, you will have to invest in higher models of the IDPA appliances based on capacity.

The head IT team is using this solution and they support the IDPA. It's a team of 10 to 15 people. Our team is made up of managers, admins, engineers, and developers.

Depending on our customers' needs, we will increase the usage. It depends on the requirements for more capacity. 

Our clients have already sized it for three to five years.

How was the initial setup?

The installation is done by Dell. They take it as a project and complete it. It is not done by the current customer. 

What about the implementation team?

Dell offers a professional service to do it.

What's my experience with pricing, setup cost, and licensing?

When you purchase a new appliance from Dell, you will get an IDPA, but you will no longer get a separate Avamar Appliance.

The licensing is billed on a monthly basis. Dell is bundled so that when you order IDPA, you get everything together with the license.

What other advice do I have?

Avamar is the brain, but we have Data Domain and you have the latest versions. Both are integrated closely.

I would recommend this solution to others who are interested in using it.

Dell themselves will not sell to you individually. It depends on your environment. They are moving to IDPA everywhere.

In summary, this product is very stable, has the best of Avamar Data Domain, and has good reporting.

I would rate Dell EMC Integrated Data Protection Appliance a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerProtect DP (IDPA)
October 2024
Learn what your peers think about Dell PowerProtect DP (IDPA). Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,528 professionals have used our research since 2012.
Technical Sales Specialist at CWG PLC
Real User
Good technical support and a commendable deduplication rate
Pros and Cons
  • "The most valuable feature is the deduplication rate."
  • "The price could be lowered slightly, to make it more competitive."

What is our primary use case?

We are system integrators and this is one of the solutions that we provide to our clients.

This appliance allows you to expand into the cloud with a provider like AWS or Azure. It can provide the capability for a third-level backup.

What is most valuable?

The most valuable feature is the deduplication rate. It is high and quite commendable.

This product is very easy to deploy. It is integrated and you don't have to buy software then find hardware to work with it because it is an all-in-one solution.

What needs improvement?

In general, there is no perfect solution and there is always room for improvement.

The price could be lowered slightly, to make it more competitive.

For how long have I used the solution?

I have been working with the Integrated Data Protection Appliance for about two years.

What do I think about the stability of the solution?

Our customers are satisfied with the stability, which is why they are still using the product. We have not heard back about any issues with the system not working well.

What do I think about the scalability of the solution?

It is easy to scale, although there may be some limitations at the end of the day.

How are customer service and technical support?

I have been in touch with Dell EMC's technical support a couple of times and they are fantastic. They are available from the day of your installation and can help you to check any issue that is happening. There are always people available to help with support.

In Nigeria, they have engineers available in case it is not possible to solve the problem remotely.

How was the initial setup?


This appliance is physical, so it is installed on-site. 

The deployment takes three to four hours, after which everything will be set up. Prior to purchasing the hardware, you will have the proper sizing of the environment.

What about the implementation team?

We deploy this solution for our customers. Beyond this, we do not administer their infrastructure.

What's my experience with pricing, setup cost, and licensing?

This solution is slightly more expensive than some of the competitors.

Which other solutions did I evaluate?

One of the competing solutions is the Veritas NetBackup Appliance. It is also an integrated solution and there is not too much difference between them. The last time I checked, the Veritas appliance was a little bit cheaper.

What other advice do I have?

My advice to anybody who is considering this solution is to compare products from Veritas, Commvault, IBM, and Dell EMC. Personally, I feel that this is a robust solution and one that I can always recommend. 

That said, there is no perfect solution. No matter how robust it is, all competitors have an edge in some way. It could be price, availability, simplicity, the level of support, or something else.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Commvault & EMC Networker, Avamar Backup Administrator at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Provides good scalability but its technical support services need improvement
Pros and Cons
  • "The product is easy to troubleshoot and store data."
  • "The product's index master feature needs improvement."

What is our primary use case?

We use Dell PowerProtect DP (IDPA) to back up and recover data of on-premises web applications.

What is most valuable?

The product is easy to troubleshoot and store data. It has a 99% success rate for data recovery.

What needs improvement?

The product's index master feature needs improvement. I encountered an issue while searching for a file name and had to manually do balancing and data recovery.

For how long have I used the solution?

We have been using Dell PowerProtect DP (IDPA) since 2021.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

The platform is super easy to scale.

How are customer service and support?

The technical support team needs to improve communication. We have to go through the same process from scratch whenever the issue is escalated to the next engineer. It becomes complicated to solve critical problems.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. It took us a month to complete due to changing control settings. Otherwise, it takes two weeks maximum and requires one engineer to execute the process.

However, the yearly upgrade is time-consuming and takes 12 hours. In case of any issues, it might take 24 hours.

What's my experience with pricing, setup cost, and licensing?

Compared to Commvault, IDPA is less expensive. It is a cost-effective solution. We purchase its yearly license. There are additional license costs involved to extend the capacity for maintenance.

What other advice do I have?

The product is suitable for medium-sized companies. For critical backups, you must make additional plans. It is a flawless solution. I rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pre-sale and Post-sale Engineer at a reseller with 201-500 employees
Real User
We found the Turbo Boost Technology, compression, and duplication features helpful
Pros and Cons
  • "IDPA's best feature is Turbo Boost Technology. The compression and duplication features are excellent, too."
  • "I would like to see integration with Dell EMC's Cloud Tier."

What is our primary use case?

We use Dell IDPA for backup and disaster recovery.

What is most valuable?

IDPA's best feature is Turbo Boost Technology. The compression and duplication features are excellent, too. 

What needs improvement?

I would like to see more options and features about Recovery from Dell EMC Cloud Tier

For how long have I used the solution?

I started using Dell EMC IDPA in the last year. 

What do I think about the stability of the solution?

Integrated Data Protection is stable. 

What do I think about the scalability of the solution?

Integrated Data Protection has a lot of options for scalability. 

How was the initial setup?

Setting up Integrated Data Protection was simple and easy, and deployment only took a few hours. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license, and it's affordable. 

What other advice do I have?

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect DP (IDPA) Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Backup and Recovery
Buyer's Guide
Download our free Dell PowerProtect DP (IDPA) Report and get advice and tips from experienced pros sharing their opinions.