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Senior Analyst at a consultancy with 10,001+ employees
Real User
Apr 20, 2023
Reduces errors, offers pre-built jobs, and monitors workflows
Pros and Cons
  • "ActiveBatch helped us automate and schedule routine tasks such as data backups, file transfers, database updates, and report generation, which frees IT staff to focus on other studies."
  • "ActiveBatch is a little complex."

What is our primary use case?

ActiveBatch has a fantastic interface allowing us to efficiently create, manage and monitor workflows. It also offers a drag-and-drop visual workflow designer, enabling users to create complex workflows without coding quickly.    

We can integrate this with various platforms and technologies, including Windows, Linux, Unix, and SQL Server, and this makes it a flexible tool that can be used to automate a variety of IT processes. 

How has it helped my organization?

ActiveBatch helped us automate and schedule routine tasks such as data backups, file transfers, database updates, and report generation, which frees IT staff to focus on other studies.

What is most valuable?

The most valuable feature of ActiveBatch Workload Automation software is its pre-built job steps. The software comes with an extensive library of pre-built job steps that can be used to automate processes in various systems and applications. Due to this, users won't need to create their scripts, which can save time and lower the possibility of errors.

What needs improvement?

ActiveBatch is a little complex. A steep learning curve can be associated with using ActiveBatch, and it may take some time for a few users to become proficient with the tool.    

Apart from that, I can easily say that ActiveBatch is the best in the business. 

Buyer's Guide
ActiveBatch by Redwood
January 2026
Learn what your peers think about ActiveBatch by Redwood. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,255 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for more than a year.

What do I think about the stability of the solution?

Overall it is a stable, great solution.

What do I think about the scalability of the solution?

It is a very good, scalable solution.

How are customer service and support?

Technical support is great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously I was using a different solution.

I switched since that solution was slow and also the cost was more.

How was the initial setup?

The setup is straightforward.

What about the implementation team?

We deployed the solution with the help of an expert.

What's my experience with pricing, setup cost, and licensing?

This solution is better compared to other software.

Which other solutions did I evaluate?

We mainly evaluated options based on the cost and flexibility of the software.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Engineer at a consultancy with 10,001+ employees
Real User
Apr 11, 2023
Supports many platforms, automatically distributes workloads, and improves performance
Pros and Cons
  • "The software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows."
  • "As more organizations are moving towards a cloud-based infrastructure, ActiveBatch could incorporate more capabilities that support popular cloud platforms, such as AWS, Azure, and Google Cloud."

What is our primary use case?

The primary use case of using ActiveBatch Workload Automation Software is that it enables IT teams to define, schedule, and execute a wide range of batch jobs and workflows, including file transfers, database changes, and application integrations (and much more), all from a single central platform. 

The software can automate mission-critical business processes with ease. My work environment has a large number of applications that must be handled simultaneously. In this scenario, the software really helps to monitor all the processes, which reduces manual intervention and human error while increasing productivity.

How has it helped my organization?

My organization's IT operations have been made more efficient by Active Batch, which automates time-consuming, repetitive procedures. The active batch may assist in making sure that crucial activities are carried out in the proper sequence and at the appropriate time with the use of features like job dependencies, event triggers, and notifications. 

Additionally, the software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows. 

Overall, the software helps organizations improve the reliability and performance of their IT systems.

What is most valuable?

The Active Batch Workload Automation Software has a feature that I truly appreciate: it automatically distributes workloads over various servers and resources, improving performance and ensuring that the necessary resources are used for the right jobs. 

The software also supports a wide variety of platforms and applications, including Windows, Linux, Unix, and many more popular enterprise applications, making it a flexible and versatile solution for automating critical business workflows. I highly recommend the software.

What needs improvement?

While ActiveBatch is a robust and comprehensive workload automation software, I feel that it will be of great help if it is improved in the following areas:

As more organizations are moving towards a cloud-based infrastructure, ActiveBatch could incorporate more capabilities that support popular cloud platforms, such as AWS, Azure, and Google Cloud

Active Batch could also offer deeper integration with DevOps tools to enable more streamlined and automated software development processes. 

Apart from these enhancements, everything about the software is highly appreciated.

For how long have I used the solution?

I have been using this solution for the past six to 12 months.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ActiveBatch by Redwood
January 2026
Learn what your peers think about ActiveBatch by Redwood. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,255 professionals have used our research since 2012.
Systems Architect at a insurance company with 201-500 employees
Real User
Nov 30, 2020
Everything runs automatically from start to finish; we don't have to worry about somebody clicking the wrong button
Pros and Cons
  • "Since we are no longer waiting for an operator to see that a job is finished, we have changed our daily cycle from running in eight hours down to about five. We had a third shift-operator retire and that position was never refilled."
  • "There are some issues with this version and finding the jobs that it ran. If you're looking at 1,000 different jobs, it shows based on the execution time, not necessarily the run time. So, if there was a constraint waiting, you may be looking for it in the wrong time frame. Plus, with thousands of jobs showing up and the way it pages output jobs, sometimes you end up with multiple pages on the screen, then you have to go through to find the specific job you're looking for. On the opposite side, you can limit the daily activity screen to show only jobs that failed or jobs currently running, which will shrink that back down. However, we have operators who are looking at the whole nightly cycle to make sure everything is there and make sure nothing got blocked or was waiting. Sometimes, they have a hard time finding every item within the list."

What is our primary use case?

We are using ActiveBatch to automate as many of our processes as we can, limiting the amount of time operators are running recurring jobs. Included in that is about 99.5 percent of our nightly cycles. We call a mixture of executables: SSIS jobs, SQL queries, and PowerShell scripts. We also call processes in both PeopleSoft and another third-party package software.

How has it helped my organization?

As an IT department, we do solutions for the entire business and control everything. Our nightly cycles affect everybody in the company, so we do have some jobs that we run in one department, then create output which goes to another department. Based on email distribution lists, we can let anybody in the company know when things run.

We don't really use ActiveBatch for sharing knowledge. It's more for sharing output. We have some processes that run SSRS reports that distribute links to many people across the organization all at once, so they all get the same data fed to them simultaneously.

The most complex process that we run is our nightly cycle, which is made up of about 230 individual jobs triggered based on other jobs completing or files showing up in the system. It integrates a mixture of executables, a third-party policy system called LifePRO, and PeopleSoft. With all the handshaking back and forth between the systems, it allows an operator to start a job at around eight o'clock at night. Then, at around two in the morning, the last job finish with very minimal interaction from the operator, who is more sitting there watching to see if a job fails or not.

The operator used to run a job for our nightly cycles and go off doing something, then they would come back to see if the job was finished. If it was, they would start the next job. With the operator's intervention, this entire process would run for around eight hours. We have managed to streamline that down, because we're no longer waiting for an operator to look for a job completion, to run in about five hours. This allows us to have one nighttime operator instead of two, so we have cut the number of staff at night in half.

Additionally, daytime jobs are what we are starting to focus on now to allow our daytime operators to basically sit there and watch different jobs run. We'll be retraining both the nighttime and daytime operators to do different jobs. For example, with our nighttime operator, while the job is running in the background, she doesn't have to do anything anymore. She has now been tasked with other systems, like upgrading servers, and doing other things that cannot be done when the majority of our staff are in the building. So, not only have we removed half of our nighttime staff, we have repurposed our one person whose there to do both jobs.

Internally, we ran a number of executables. Our operators used to run these jobs all manually and press buttons within our console. Now, all those processes are automated. The operator doesn't do anything. We have a number of reports that just get generated automatically throughout the course of the night or based on their own dependency. The operators used to have to wait for a specific job to finish before they could do all these pieces. Currently, those just automatically trigger on their own. In addition to that, with our financial system, PeopleSoft, we can call any job within it automatically. This is without our operators even opening up the PeopleSoft console. In our LifePRO policy system, we have about 150 jobs that we can call those automatically as well, including some daytime jobs that run processes every five minutes. Instead of having the operator sit there like Homer Simpson pressing a button, these jobs trigger automatically, ensuring that all the data is kept updated in real-time.

It is a system that calls other jobs. Therefore, it will return error codes from those other systems. If it's a job that is truly an ActiveBatch job and doing biomanipulation, it will return error codes. The logs associated with those error codes are usually pretty in-depth to let you know exactly what happened. This prevented problems from becoming fires. We have an email that goes out every day with a list of all the jobs that failed to ensure that we hit every single one and can take care any issues.

We have one job that runs every 30 minutes, handling batch input into our system. If one of those jobs fails, then it keeps the rest of them from working the rest of the day. Then, if one of those fails, the entire team that supports that is notified immediately, giving them the full amount of time to rectify the issue before the next time that process runs. In the past, when this was done manually, we would have to wait for someone to notice that there was an error and then find the right person to deal with it. Now, within 10 seconds, an email has been sent out saying, "There is an issue. Fix it."

For our nightly cycles, we have some cycles that will run from start to finish without a single error because it is controlling when jobs run. It does a lot of clean up before the system starts. Therefore, it knows where certain files are supposed to be and where they are. So, we don't have to worry about somebody clicking the wrong button; everything runs from start to finish.

What is most valuable?

We can control the runtime of files, based on timing, by a file showing up. They can be controlled by an email being sent into the system. We get error codes back. Therefore, we have one centralized location where we can see how jobs are running. We have the ability to notify end users when jobs are finished or if there are problems with jobs. It's a very robust system, which allows for a lot of different functionality.

The system is very easy to use. In a short amount of time, we trained a couple people who have been able to create jobs on their own. For the two people whom I have trained so far, I spent about an hour or two with them. They were able to start creating minor jobs themselves by looking at existing jobs. We gave them minor jobs to work on. Then, within a couple hours, they were able to create jobs and processes that work correctly.

A lot of our processes are jobs that we know run one job after another, along with a hierarchical system, e.g., once this one job finishes, it triggers these three. Then, as soon as those three are done, it triggers a fifth job. The scheduling of those in that format is very easy to do. 

You can set up automated controls where as soon as one job finishes, then another one kicks off. You can put in constraints where a job won't start until other situations are met. It's very easy to use.

The console is very easy and flexible to use. Whenever we have come up with something that we wanted to try in ActiveBatch, we have managed to find a solution. When you're calling an application, you can call it through a batch job or script. You can also call the executable directly or through PowerShell. Depending on how it's running and how the security needs to pass through the system, there are many different ways to get the processes to work.

ActiveBatch provides a central automation hub for scheduling and monitoring, bringing everything together under a single pane of glass. There is a daily activity screen within ActiveBatch that shows you every job currently running. You can look in the past and future. I think you can set it all the way up to seven days in the future. So, if you have jobs scheduled to run on a timeframe, then those will show up. It will show everything that is on hold. You can limit it down to show only the stuff that has run in the last hour, if you are trying to deal with a specific problem. You can set the ranges, to say, "Okay, show me between 5:00 and 8:00 PM." It is very easy to use in that regard.

It handles a lot of different business-critical system for us. We have applications that our agents use out on the field which trigger other things that run in the office. Those run every five minutes looking for input to make sure that we can keep things running smoothly. Things that we would have needed to have the operators, or somebody, just running every couple of minutes, we have about a dozen of those run automatically looking for input to keep things running. It also allows our financial system to integrate with all our other systems without anybody having to do the work. Our whole nightly cycle is automated through this. We just did an inventory, and I think we have about 500 unique jobs that we run through ActiveBatch now. These are things that somebody would have had to run manually in the past.

You can keep history of run times, so you can start setting up SLAs on job performance. We have one job setup now where if that job takes more than 15 minutes to run, then it automatically aborts the job, sending an email saying, "This job needs to be looked at, as it's running past its run time."

The have done a pretty good job with the operator interface. There are a number of different screens which can be used to see what is going on. We have chosen the daily activity screen because it gives the most complete view of what's going on: what's finished, what's failed, and what's currently running.

The performance on ActiveBatch has been stellar.

What needs improvement?

There are some issues with this version and finding the jobs that it ran. If you're looking at 1,000 different jobs, it shows based on the execution time, not necessarily the run time. So, if there was a constraint waiting, you may be looking for it in the wrong time frame. Plus, with thousands of jobs showing up and the way it pages output jobs, sometimes you end up with multiple pages on the screen, then you have to go through to find the specific job you're looking for. On the opposite side, you can limit the daily activity screen to show only jobs that failed or jobs currently running, which will shrink that back down. However, we have operators who are looking at the whole nightly cycle to make sure everything is there and make sure nothing got blocked or was waiting. Sometimes, they have a hard time finding every item within the list.

Now, it integrates well with our other solutions. There were some issues initially with getting ActiveBatch to work, but once we found a solution that worked, it was easy to replicate. The initial issues were a mixture of the fact that very few people had done this type of work before, and partly the person we had working on it at the time. We're not sure exactly what the issue was. We actually reached out to ActiveBatch who helped us to get this to work. 

It is a very complex application because the code we are trying to connect to was COBOL based and still dealt with INI files. So, we had to trick the system into thinking it was calling the system the exact same way. Once we did, everything worked fine, including getting the error messages back and being able to display them within ActiveBatch.

It was the connection between systems that became complex. Basically, we had to set about a dozen environment variables within a script in ActiveBatch. So, when we called the outside application, all those variables were set and we could understood what it was trying to do. The complexity was on the actual calling of the third-party application. It was not from the ActiveBatch side.

You have to be careful with automation tools. We had one job where the person who initially programmed it created an infinite loop, so it kept triggering itself. It ran for less than a second, so we couldn't stop it. 

For how long have I used the solution?

The company has been using ActiveBatch for about five or six years. I have been using it for about three years.

What do I think about the stability of the solution?

Stability-wise, there is only one function that we have had trouble with. We haven't even reached out to ActiveBatch to try and figure it out because we're trying to figure out what is causing it. There is one DLL within the system that gets the current date, but will just stop working from time to time. The rest of the system is very stable. On occasion, we will have to reboot a server to release some locks on things, but that's once a month where we have to do anything like that.

I maintain all the jobs in production. There is nothing out of the ordinary that needs to be done. It does its own self-cleanup. It also deletes history periodically on its own.

What do I think about the scalability of the solution?

We started with just a few jobs and are right now up to 500 jobs that we run. When adding new things, it allows you to put everything in its own folders, so you can keep track of different parts. You can flag them as part of different systems, if you want. As we have added more things, we have seen no degradation in the performance.

We use it more as an automation tool, so it is just running jobs. In terms of people who go into ActiveBatch to look at it, we have our two daily operators who go in and look how things are running. We do have some jobs that they go in and trigger, because we're still automating the actual execution of these jobs, but they're all still controlled from ActiveBatch. We have a number of programmers, probably about a dozen, who will go into ActiveBatch. Some will tinker around with creating jobs that they need in our test system. Some will go into production to see how their jobs ran, if they're supporting the system. They can go in and see what the end result was, if it came back successful, had a warning, or an error. They can look at the logs to see what the problem was, allowing them to fix the process themselves.

Right now, we don't have any end users going into the system directly. We're building them a web interface front-end where they will be able to trigger specific jobs, so they can see the jobs that they can control. We have it setup through the ActiveBatch API so it returns the results to that web interface of how the job ran the previous time and when it ran last.

Our nightly cycle is 99.5 percent automated right now. We're finishing up the last few pieces of that. We have started looking at all of our daytime operator jobs. Those are being worked on next. All of our reports sent out to users on a daily basis are all automated within ActiveBatch to be triggered at specific times and sent out. The next piece that we will be working on is giving our programmers the ability to bring up Azure sites as needed, then we will be starting to add in all of our FTP jobs into ActiveBatch as well.

How are customer service and technical support?

In the past, we haven't used their technical support that much. The few times that I have called and asked them questions, they have been very easy to work with and get the answers from. They are in the process of changing their whole structure on how they support their clients, along with having their pricing structures change. 

They are trying to make the system more user-friendly from the support side, so you can go and look for the information yourself as opposed to trying to call someone.

Which solution did I use previously and why did I switch?

Previously, we have only used some scheduling through Microsoft Schedulers and SSRS schedulers.

How was the initial setup?

I was not involved for the initial setup. Though, the installation of ActiveBatch was straightforward. 

I was involved the last time that we did an upgrade. Everything was straightforward. Moving the jobs from one version to the next was relatively straightforward. The initial application that they picked to interface with was one of our more complex ones. That may have been why the person who was doing the program initially had an issue, because nobody had done this before with this type of system. 

There are a lot of APIs for packages that you can get with ActiveBatch for doing connections. We don't use a lot of their integration tools, though it does integrate with a lot of different ones. The one we do use right now is PeopleSoft. The issues with the integration of PeopleSoft have been more on the PeopleSoft side, not the ActiveBatch side. We had to reconfigure how we had PeopleSoft setup, so it would allow outside applications to communicate into it.

Once we decided to do the installation, I think it was done in the course of a day over a weekend.

What about the implementation team?

We did the installation ourselves. It was done by our systems department. One of my coworkers did all the work. She installed the new system and exported everything out of the old version into the new one. On top of that, we broke one system into two, because we used to have our model and production on one server. In the course of upgrading to version 12, we put our test and production systems on different servers.

What was our ROI?

Since we are no longer waiting for an operator to see that a job is finished, we have changed our daily cycle from running in eight hours down to about five. We had a third shift-operator retire and that position was never refilled.

The person who used to run all these jobs now just watches the system run. She is doing other stuff while she is working. On top of that, with the pandemic, we have managed to be able to allow our second shift operator to run everything remotely from home. They don't even have to be in the building anymore to run our cycles.

The central automation hub for scheduling and monitoring brings everything together under a single pane of glass by streamlining everything:

  1. It takes less time to run everything.
  2. It's less expensive because we no longer have the extra operator running jobs.
  3. There is less chance of an operator clicking the wrong button because we run both a test system and production system side by side. In the past, where they might have run the job in the wrong system, this makes sure that the correct system is running the right jobs.
  4. It automatically will send an output where it needs to go in real-time. We have management reports that used to have to be run by an operator. Now, if management comes in early, the report is there just waiting for them.

What's my experience with pricing, setup cost, and licensing?

Make sure that the pricing is in the contract.

ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages. For the time being, we are staying with ActiveBatch because we like it the best of the four.

Up until now, if you wanted to do a training class through them or go into some of their deep dives, you needed to pay additionally for that. The new way that they are doing their structured agreements has that all part of the contract. Now that we will be paying for it, we will be looking at their deep dives a lot more and seeing the stuff that they have done in the past.

Which other solutions did I evaluate?

It is the only automation tool that we're using. We are actually moving items from other automation tools that we have into this, so we have one central location where everything is automated. In the past, we have used some of our Microsoft Servers' scheduling tools and SQL Servers to automate the distribution of reports. Now, we are moving everything into one place so it's all controlled centrally. Then, you can look in one place to see where everything is. 

We have looked at a few different solutions in this past six months to see if they offer that same type of functionality and evaluated three other ones, which are very similar. I like ActiveBatch the best among the four solutions. The other tools seemed to not have the file manipulation tasks, and kept saying, "Well, you can do that in Doc." I thought, "That's okay. Welcome to the eighties." They basically said, "We don't have any filing manipulation tools built in because you can do that other ways." However, we're trying to put everything in one place. There is a lot of archiving of files that we do based on different criteria. For example, there was one job that we wrote which looks at the size of an Access database. When the size of the file gets too large, it notifies that team, saying, "You need to go delete data out of it." Those kinds of things were not available within other solutions.

What other advice do I have?

I would recommend reaching out to a client who has used it, especially if you have questions. While talking with customer support is great, people who use it on the build have better knowledge of how to use it in the business area.

We haven't used any of the APIs directly through ActiveBatch yet. We have started playing around with having our own little outside website which allows our end users to trigger jobs directly within ActiveBatch. But, we have not fully implemented that yet.

We have started looking at cloud solutions for bringing Azure sites up and down. We have not implemented that yet.

I would rate this solution as a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Madhu Bk - PeerSpot reviewer
ServiceNow Developer at a consultancy with 10,001+ employees
Real User
Sep 19, 2023
Increase efficiency, saves time, and offers helpful alerts
Pros and Cons
  • "Managing the workload and monitoring the tasks were very difficult with manual interventions. Now, by using ActiveBatch, the process is automated and it runs tasks on a scheduled basis."
  • "Some of the advanced features in the user interface are a bit confusing even after referring to the documents."

What is our primary use case?

ActiveBatch helped us to streamline our IT workflows and improve overall efficiency. It is the most essential tool in our Infrastructure now. 

The best part of ActiceBatch is its user-friendly Interface, which feels easy to use even for a user with limited technical experience. 

We can configure and design complex workflows. 

It also offers pre-built templates and wizards which can be used to easily and quickly create automated workflows. 

ActiveBatch also includes the option to implement it in on-premises, cloud, and hybrid deployments.

How has it helped my organization?

Managing the workload and monitoring the tasks were very difficult with manual interventions. Now, by using ActiveBatch, the process is automated and it runs tasks on a scheduled basis. We can set tasks for daily, monthly, or weekly runs. 

This powerful and reliable tool can be implemented in small businesses and large enterprises that are looking to automate their IT workloads. 

It is used to trigger tasks at specified frequencies, We have also integrated ActiveBatch with different services and applications.

What is most valuable?

There any many outstanding features in ActiveBatch. For example, error-handling functionality has decreased the errors and issues triggered, which has improved the accuracy of the results. 

ActiveBatch is a valuable tool in our organization as it has increased efficiency and time consumption. It handles large workloads, and batch jobs and automates transfers effortlessly. 

The alerting feature helps notify and address the status of the jobs running and keeps the operations uninterrupted.

What needs improvement?

After upgrades we are facing a few issues and errors triggered, so focusing on this would be appreciated. Some of the advanced features in the user interface are a bit confusing even after referring to the documents. 

Improvement in support is much needed; there is a lack of training videos that would help us gain more understanding of the product. 

Sometimes, triggering fails and we have to face a lot of issues, Initially while setting up installation we will be confused. 

Integration with other applications should be improved

For how long have I used the solution?

I've been using ActiveBatch Workload Automation for approximately two years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aishwarya Shekar - PeerSpot reviewer
Information Technology Analyst at a tech services company with 10,001+ employees
Real User
Aug 9, 2023
Reliable, good for automation, and offers excellent reporting
Pros and Cons
  • "ActiveBatch provides summary reports and logs for further analysis and improvements in monitoring servers, which is very handy."
  • "I have faced struggles to understand, set up the tool, and implement it in my early days as a new user."

What is our primary use case?

Initially, we were facing a lot of difficulties in monitoring the scheduled jobs. We had to create multiple tasks for managing servers and get it done by using change requests. It was very hectic and time-consuming as we had to monitor each and every server manually. 

After implementing ActiveBatch workload automation we were able to automate all our tasks and build reliable workflows. It provides an option of triggers to eliminate errors and automate triggers based on events/actions. Monitoring, scheduling, and controlling workflows of the jobs and tasks have been simplified in half the time.

How has it helped my organization?

We have to monitor our backup servers on a daily basis, creating dump files and verifying all the active master servers that have gotten at least one dump parsing data entry. It's helped with checking servers with error status and analyze/fix/report and monitoring for the latest dump files in the server. These were the most time-consuming tasks and required more attention. Active Batch has helped us to automate these tasks by reducing resource usage and giving us more time for extra productive hours other than monitoring. We are able to track down the server failures easily and fix the issue within the SLA targets thereby achieving effective and improved business processes.

What is most valuable?

ActiveBatch is highly reliable and scalable for all our automation work. The tool provides excellent service management and intelligent automation for scheduling complex jobs. 

It processes heavy workloads on servers hassle-free - proving the tool's stability. 

ActiveBatch provides summary reports and logs for further analysis and improvements in monitoring servers, which is very handy. With the help of ActiveBatch, we were able to reduce a lot of scripting work for automation tasks as the tool supports max scripting.

Overall, ActiveBatch is highly recommended if you are really struggling with daily monitoring tasks.

What needs improvement?

I don't see any drawbacks with the usability, however, the documentation part can be improved with some additional guidance about the features and their usage. I have faced struggles to understand, set up the tool, and implement it in my early days as a new user. 

The UI also could be a little more advanced in the next release along with some video tutorials - such as providing a user guide. 

For how long have I used the solution?

I am using ActiveBatch for two years.

How are customer service and support?

Customer support is good. We were able to get in touch with them when we had queries.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any software before; it was completely manual.

How was the initial setup?

As a beginner, the setup was pretty hard due to a lack of deep guidance or documentation.

What about the implementation team?


What was our ROI?

After automating, we are able to achieve our SLA targets thereby reducing the SLA breach and increasing the KPI by 98% - which is a great ROI.

What's my experience with pricing, setup cost, and licensing?

Setting up the environment was quite hard initially. The pricing seemed to be pretty decent in the market for all our requirements. The licensing is easy as it can be chosen according to the plan that makes the most sense.

Which other solutions did I evaluate?

We evaluated other software, however, ActiveBatch seemed to be a perfect fit for our requirements.

What other advice do I have?

Active Batch is my go-to option for all my automation-related work.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RITHIK V GOPAL - PeerSpot reviewer
Cyber Security Analyst at a tech company with 10,001+ employees
Real User
Aug 6, 2023
Fast and efficient with good automation capabilities
Pros and Cons
  • "The automation feature is a very valuable feature as the associates do not have to worry about performing repetitive tasks (i.e. endpoint security scans on a daily basis) that would take several hours to complete on a daily basis."
  • "There are very few documents that provide us with detailed information on the troubleshooting of errors that occur during integration with the existing environment."

What is our primary use case?

We have a security project where we need to perform daily scans on a number of our servers and network infrastructure components and keep a check on their health and status. We have implemented the ActiveBatch to perform endpoint security scans on our environment for each and every component and provide us with a detailed report stating their health as well as updating on that server and components that need upgrades. We have scheduled the scans to take place every 12 hours on a daily basis and provide the major stakeholder with detailed reports. 

How has it helped my organization?

ActiveBatch has really improved our project by automating the endpoint security scans on our servers and also other components of our environment. 

Being a security project we should have a complete picture of the health of each and every component as well as the servers that need to be upgraded to avoid any malware attacks on non-upgraded servers due to existing vulnerabilities. This has saved associates a number of critical business hours that can be used to concentrate on critical business tasks rather than spending them performing repetitive security scans.

What is most valuable?

The automation feature is a very valuable feature as the associates do not have to worry about performing repetitive tasks (i.e. endpoint security scans on a daily basis) that would take several hours to complete on a daily basis.

It is also faster and more efficient in conducting endpoint security scans compared to associates who perform it manually, reducing the scope of error and also providing a detailed report on each and every component present in our environment. The reports are very detailed and visually appealing that is shared with major stakeholders.

What needs improvement?

This product is the gold standard of all the automation tools around. You can schedule jobs easily. It is faster and also more efficient. The product also provides a detailed dashboard after the endpoint security scans are performed. 

The only service that needs improvement is integration support. There are very few documents that provide us with detailed information on the troubleshooting of errors that occur during integration with the existing environment. The team could create more documents and also publish blogs to support customers with queries. 

For how long have I used the solution?

I've used the solution for less than a year.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2165448 - PeerSpot reviewer
Software Engineer at a media company with 5,001-10,000 employees
User
May 1, 2023
Reduces manual labor and offers good reporting with helpful alerts
Pros and Cons
  • "Using this tool, if there are any huge failures, we immediately get an email notification, and the proper team will be informed, at which time they can act accordingly."
  • "Setting up the software was hard."

What is our primary use case?

As a QA engineer, monitoring logs in the production environment was one tedious task. This was time-consuming and required lots of manual effort. However, using ActiveBatch Workload minimized the downtime and maximized productivity.

Job scheduling is another major advantage of this tool. At the time, there were nightly batch jobs like Trigger Service, User Service, Notifications Service, and many more, which were easily handled by ActiveBatch Workload and made our job simple and effortless. We currently have 25 jobs running on this platform with different environments.

How has it helped my organization?

There were more than 20 bots developed for the closure of tickets, and every bot has to be run on different environments. Using ActiveBatch has improved our job scheduling and reduced the manual effort of closing similar kinds of tickets. This way, operation costs are significantly reduced. Anyone can now run the bots and complete the automation work with zero knowledge.

We work with different time zones. This tool helped to schedule the jobs irrespective of a timeframe as this tool supports all time zones, and the jobs are scheduled accordingly.

What is most valuable?

We used to monitor the dashboard every hour to report in which task the orders failed, and huge task failures were to be immediately reported. 

Using this tool, if there are any huge failures, we immediately get an email notification, and the proper team will be informed, at which time they can act accordingly. It helped us to stop having to monitor the dashboard each and every hour. This helped us to avoid huge impacts on our business.

We also have integrated three different applications and are able to fetch information without any issues.

What needs improvement?

Setting up the software was hard. This could still be made easier. At times, the email alerts won’t work properly. There should be proper documentation for the email workflow.

The new version looks good, however, it has lots of lag and often crashes - unlike the older versions. 

Exporting the documents in .jpg format was a bit difficult.

Customer Service could be better.

For how long have I used the solution?

It's been one year since I’ve been using ActiveBatch Workload Automation. It made my job easy by providing automation for job scheduling and monitoring.

What do I think about the stability of the solution?

As of now, the product looks stable, and it works well in all environments. This is a go-to product for all organizations.

What do I think about the scalability of the solution?

Organizations with more than 1000-1500 employees can scale easily.

How are customer service and support?

Customer service could be better as I have faced some issues at times.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Selenium previously. However, job scheduling, monitoring dashboard, and email alert features were not there. This is the major reason why I switched to ActiveBatch.

How was the initial setup?

The initial setup was complex as we wanted to set it up on different environments like Windows and Linux.

What about the implementation team?

This was implemented through an in-house deployment, and I would rate the process eight out of ten. The level of expertise was high.

What was our ROI?

I have not been in touch with the financial team who would monitor ROI. This is unknown to me.

What's my experience with pricing, setup cost, and licensing?

The pricing was high for organizational purposes, and the set-up cost was okay. 

Which other solutions did I evaluate?

I have used Selenium, and there were many drawbacks, so I switched to this application as it made my work easy and simple. 

What other advice do I have?

I have no concerns about the application, as it has worked very well for me and my team. I recommend the solution to others. They could take advantage of this application by reducing their manual work.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gowtham S - PeerSpot reviewer
Manufacturing Engineer at a aerospace/defense firm with 201-500 employees
Real User
Top 20
May 1, 2023
Good workloads, a nice interface, and very secure
Pros and Cons
  • "It is very useful in sending confidential files through FPP servers."
  • "The product should be improved by providing a customization option."

What is our primary use case?

We used the solution extensively in material planning, material transfer, SCM activities (such as outsourcing, purchasing, OEM reworks, production planning, manufacturing BOMs, work order closures, calculating and identifying SLE of material, scrap stores, customer and supplier tracks, finance, invoice billing, and securely managing data processing and data transfer). 

The main issue we encountered was that we users could not customize the software as needed as different organizations have different working cultures and different aerospace standards to maintain. Therefore, for any new improvements, we had to contact the service engineer and discuss the requirements. Except for this, the other functions were fantastic, with a little software training to understand the purpose of each function.

How has it helped my organization?

I'd like to share positive feedback on this, since the negative side is so minor. On the positive side, this tool is very much necessary for all manufacturing and production companies, and I strongly recommend it as the uses and functions of this tool are vast and can be used in almost all departments in the organization, including stores, business development, SCM, purchase, PPC, manufacturing, quality, finance, program management, and so on.

It has definitely improved my working culture by easily getting the job done.

What is most valuable?

The automation of ActiveBatch workloads is great. 

The user interface is exceptional; it is very secure and data leak-proof, which is very important to any organization. It is very useful in sending confidential files through FPP servers. 

There are no multiple login issues. You can easily identify who is accessing your login, if any. 

It aids in the great planning of our daily activities.

One more important feature is to get the summary report and presentations, which greatly helped in improving production work.

What needs improvement?

The product should be improved by providing a customization option. It would be very helpful in getting our own options as required.

The software can still be more user-friendly. By providing training, we could explore as many options as possible, and the mistakes could be more easily avoided.

Pricing can be minimized a bit.

Instead of having to upgrade each of the execution agents, there should be a mechanism in place where the agents are automatically updated when a new version is released.

Otherwise, it is very good software.

For how long have I used the solution?

I've used the solution for over a year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

I'd rate the scalability eight out of ten.

How are customer service and support?

Customer support is pretty good. We have no concerns.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

As the organization changes, we tend to use the most efficient software which is available. 

How was the initial setup?

The initial setup was pretty straightforward, with no major difficulties encountered.

What about the implementation team?

We handled the setup in-house.

What was our ROI?

The product is definitely worth the money.

What's my experience with pricing, setup cost, and licensing?

The product is a bit costly.

Which other solutions did I evaluate?

I've also evaluated SAP HANA, ERP, and Oracle.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free ActiveBatch by Redwood Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free ActiveBatch by Redwood Report and get advice and tips from experienced pros sharing their opinions.